Jul 22

Getting your Huawei modem working with Mac OS X Mountain Lion and Lion

Category: 64bit,apple,macosx

You know the part before the upgrade where they tell you to check all of your applications before you upgrade? Well, last night I decided that it would be a great idea to upgrade my Mac from Snow Leopard to Lion. Turns out that perhaps wasn’t so great an idea after all when my Huawei USB 3G modem dongle decided that it wasn’t going to work since it wasn’t relevant for the new 64-bit only kernel. Oops, I should have checked first. But it isn’t a complete disaster!

Update: This appears to also work with Mountain Lion as well according to some comments at the bottom. It may not work for everyone but it does appear to work for some.

After frantically using Google to find a new driver to install and digging around the Huawei site trying to find a replacement driver I was getting to the point of doing some modifications to the com.apple.boot.plist file and restart my Mac with the i386 kernel instead of the x86-64 one that appears to now be the default.

In my many searches for a Mac OS X Lion compatible driver, I managed to find the following from mobile provider “3” in UK. The link, http://ask3.three.co.uk/mbbdocs/drivers/apple_drivers.html, contains a link to “dongle drivers” for “Huawei dongles” that work for Mac OS X Lion (10.7). Sounds like a winner!

So I download the zip file and it extracts out to leave me with a “3Connect Installer”. Not quite what I want however all is not lost. You see applications on Mac OS X are actually folders in disguise commonly referred to as either “bundles” or “packages”. So right click on the “3Connect Installer” and select “Show Package Contents”. This opens up a view with only “Contents” listed, foiled? Don’t worry, double click into that directory and then into the “Resources” directory. Here we find a “mobilemanager.mpkg” file. Now “mpkg” is a package which means it has more goodies in it.

So we right click on this and select “Show Package Contents” again. We’ve got our “Contents” folder and inside that we want to go to the “Packages” folder. In there two packages exist: “mobile_manager_application.pkg” and “huawei_universal_425_05.pkg”. Now if you’re like me, everything is setup already – you just need the driver. So I skipped the mobile manager application and just double clicked on the “huawei_universal_425_05.pkg” file and installed it.

After installing the Huawei Universal package, the next time I plugged in my Huawei E160 into my Mac it was detected and worked perfectly fine.

So if you’ve just upgraded to Lion (now Mountain Lion too) and are trying to work out how to get your Huawei modem working properly with it, these instructions worked for me and I’m using it to write this post.

Update: It looks like *99# works rather universally as a telephone number for getting the modem to work. On Mountain Lion this is what the Network Preferences screen looks like:

Update 2: From Simon Hilton in the comments: If you are on Orange UK, you can download the dongle software for E160, E1752, E173, E367 & MF636 that will work with Mountain Lion from here: http://help.orange.co.uk/orangeuk/support/personal/475051


562 Comments so far

  1. MIke July 23rd, 2011 5:37 am

    thanks for your post. It sounds helpful for me.

  2. Olivier July 23rd, 2011 8:12 am

    You are making my day!!! Fantastic. I don’t know how you found it but I also spent hours looking and finally saw your post. Thanks a million!

  3. JC July 23rd, 2011 8:45 am

    Thanks for this – saved me a lot of time. After initial frustration, had the dongle up and running very quickly after installing the download

  4. SD July 24th, 2011 5:03 am

    Thank you! RJust what the tech doctor wanted.

  5. Glenn July 24th, 2011 6:49 pm

    I’m so pleased I found your answer Sam! I had helped my Dad upgrade to Lion just yesterday. He has to bring his iMac to my place and use my Internet access for software updates, since his Mobile Broadband access via his HUAWEI dongle and Optus always fails downloading files larger than 10MB (or thereabouts). Anyway, after the install, his Mac wouldn’t recognise the HUAWEI dongle, like others have found, but fortunately, the new HUAWEI drivers worked straight away. Needless to say, we’re both very happy with this fix. Thanks again Sam.

  6. pasamio July 24th, 2011 7:07 pm

    Great to hear it has helped for so many people. It was less than obvious for me so I figured to document it somewhere that people searching could find it easily.

    I don’t have much of an issue with downloading large files on my Optus Wireless Broadband (prepaid) in a technical sense though it is rather expensive to pull down such a large file. I went to work to download it (yay for a fast university connection) which worked well but ran into the problem of getting my home internet connection working.

  7. Geoff July 24th, 2011 11:03 pm

    Many thanks for this. I found that Lion had a problem with the driver as the connection manager utility wasn’t reporting the network settings and allowing me to switch from 3G to 2G. After using the E160 with a Windows guest in VMWare fusion I as able to find this article, the download the linked driver and drop it to my mac side, extracted the driver package ran it and it worked instantly. You’ve probably saved me hours of hunting for the driver package, so thanks very much!

  8. Anonymous July 25th, 2011 6:12 am

    […] […]

  9. Piero July 25th, 2011 8:15 am

    Grazie mille, mi hai salvato!!! 😉 Thank you, you saved me!!!!

  10. latworx July 25th, 2011 12:11 pm

    Freaking good! Really help. Thx

  11. Mark July 25th, 2011 6:10 pm

    Thank- you for this. I have been trying to get my USB working all day and even spent 1 hr on the phone with my sim provider and had no luck. Your post was the last one I looked at on the internet before giving up. Easy install and now it works. Great work.

  12. patrick July 25th, 2011 9:52 pm

    Works! Thanks a million!

  13. Charlie July 25th, 2011 9:56 pm

    amazing. you should be employed by O2!

    Thanks very much.

  14. Mark Roberts July 25th, 2011 11:17 pm

    Fantastic post. Couldn’t find a single thing to help but am now using O2 modem to post this.

    Thanks you

  15. Ivan July 26th, 2011 6:34 am

    You saved my time and nerves. Thank you very much my friend!

  16. dermot July 26th, 2011 8:52 am

    thanks so much for this.

  17. Piotr July 26th, 2011 5:58 pm

    You just made my day :)

  18. kup July 26th, 2011 6:17 pm

    Thanks a lot!

  19. Alvin July 26th, 2011 6:20 pm

    wooooow. awesome. thanks!

  20. Pixelbase July 27th, 2011 3:32 am

    Wow! Its working!!!
    Many thanks!!!!

    Regards from Poland.

  21. Jan Chrillesen July 27th, 2011 4:07 pm

    Thank you very much for this posting. I can confirm that it works with my Huawei E182E dongle on Lion.

  22. Pete July 27th, 2011 4:29 pm

    Thanks man, saved my day!

  23. Kat July 27th, 2011 4:54 pm

    Hi there, firstly thanks so much for your helpful guide — I followed it to a tee and while it installed perfectly, when I plugged my 3 dongle in and tried to connect, a pop-up said “this application is missing required preference files. Please run the application set-up before running the control panel.”

    I attempted to run the set-up assistant again, but an error message saying “an internal error has occurred during configuration (5364).” Does anyone have any clues to what I should do next?

  24. Kat July 27th, 2011 5:00 pm

    Actually, scratch my last comment — I got it working by downloading the Huawei drivers here http://ask3.three.co.uk/mbbdocs/drivers/apple_drivers.html and simply clicking “3 Connect Installer” and running through the set-up again. Sometimes the easiest solutions actually — gasp! — work 😉 Thanks for the help.

  25. Kevin July 27th, 2011 6:59 pm

    Excellent work! That’s saved me a load of time. Thanks very much.

  26. florian July 27th, 2011 7:19 pm

    Thank you, great manual!

  27. Emanuel July 27th, 2011 7:33 pm

    Thanks a lot! It’s working fine :)

  28. d0m1n1c July 27th, 2011 10:58 pm

    Thank you sir. Works pretty well even in Manila, Philippines. Great great help.

  29. […] punya gooling, nemulah gw website ini yang isinya adalah problem yang sama yang gw temuin. Disana ada solusinya. Jika ditulis ulang […]

  30. Stuart Black July 28th, 2011 3:41 am

    Thanks ever so much for this – much appreciated. Posted using my UK Vodafone modem.


  31. Daniel July 28th, 2011 4:57 am

    huawei 156g works perfectly! thanks!!

  32. Niklas B July 28th, 2011 4:41 pm

    Awesome, works great!

  33. Fasgorn July 28th, 2011 6:15 pm

    Works fantastic on Huawei E1752 (Orange Connection Manager – Poland)

  34. Steve July 28th, 2011 7:31 pm

    Thanks sir. It saves my life with my Huawei E1553.

  35. Masterlui July 29th, 2011 12:40 am

    My modem HUAWEI E1556 conected to Comcel 3G @ Colombia works perfectly with your solution, Thanks for posting!!

  36. Leandro Rasteiro July 29th, 2011 12:28 pm

    Thank you! You saved me! I installed OS X Lion and my Huawei did not work. I was frustrated, but you saved my day. From Rio de Janeiro.

  37. Rob Snijders July 29th, 2011 6:14 pm

    Thanks for you effort. It works!

  38. Naizi July 29th, 2011 6:57 pm

    Thanks Alot Man this post was VERY VERY helpfull i upgraded to OSX LION but couldnt use my modem, and the 3 application was a pain too ,
    thanks alot for the post

  39. tim shendruk July 30th, 2011 4:20 pm

    thanks for sharing. it works great.

  40. Tim July 30th, 2011 8:41 pm

    Thanks! worked for me.. :)

  41. Sergio July 31st, 2011 12:40 pm

    Thanks. after 2 ours loking for a solution I finally found yours. And it WORKS ! Operator Comcel – Colombia – Huawei E160

  42. Mek July 31st, 2011 8:37 pm

    thank’s, also worked with my E180 Modem.

  43. David July 31st, 2011 11:46 pm

    Thanks Sam your solution works fine! Apple helpline were helpless, suggested I go back to Leopard or wait for new 64 bit Huawei dongle…. but no need. Excellent thanks again.

  44. Scott August 1st, 2011 12:01 am

    Hey – thanks for this – My downloaded files does not extract and I get the following error “Unable to expand” Error 2: No Such file or directory”

    Anyone have any ideas?



  45. Rob J August 1st, 2011 3:57 am

    Many thanks for this post, i too suffered with the Lion upgrade problem using a UK Orange sim/dongle. After following this procedures it now works perfectly. many thanks again.

  46. SG August 1st, 2011 11:42 am

    Thanks! It works.
    – SG, Starhub

  47. pasamio August 2nd, 2011 10:43 am

    I’d suggest trying to re-download the file and check the file size is more than a few KB. It sounds like you had a corrupt download which is why it is having issues.

  48. ohhanssen August 3rd, 2011 3:16 am

    Great stuff. Finally worked with my Telenor Broadband and Huawei e1752 !


  49. JH August 3rd, 2011 10:15 am

    Hi Sam,
    It also works fine for my Huawei USB E1750!
    I also spent hours looking and finally saw your post. Thanks a million!

  50. Niels Leidecker August 4th, 2011 2:27 am

    Dear you (couldn’t find your name),


    This is what blogging is all about.You just saved my day.


  51. tmb August 4th, 2011 3:14 am

    Worked like a charm for my Huawei E5 Personal Hot Spot (Deutsche Telekom). Thanks mate!

  52. Oscar Rines August 5th, 2011 6:24 am

    Thanks! It works for TR Turkcell VINN dongle (model Huawei Mobile Broadband E1690 HSDPA USB Stick) as well.

  53. paris August 6th, 2011 3:46 am

    great stuff! works like a charm!

  54. […] come ci informa il nostro lettore Enrico Contri che ha trovato delle procedure a riguardo sul sito pasamio.com. Qualora possedessimo, infatti, una di queste chiavette, due soluzioni sono […]

  55. Craig August 6th, 2011 6:35 am

    Hey Sam.

    YOU ARE MY HERO. I’m not technically savy at all, my huawei k3565 works like a dream in SOUTH AFRICA. All i suggest is that for those who have no clue about settings (in south africa i guess???) check out http://www.simon.co.za/huawei-mac/. I combined the information from both of you, although simon’s version suggested i install older mac drivers i skipped that.

    Thank you for the information, keep up the fantastic work.

    Thanx Craig

  56. Sharon August 6th, 2011 4:28 pm

    You made my day!! Thanks alot!!!

  57. Ed August 6th, 2011 7:59 pm

    Another greateful THANK YOU. :-)

    And and two brief additional infos:

    1. If you lack a DSL Connection, install the GoodReader App, which enables you to download the zip file and transfering it to the MAC by setting up a local WiFi.

    2. First it wouldn’t work with my – rather old – HUAWEI Stick. I chose “Other” manufacturer in the network settings, and it worked. :-)

  58. Alexandre Sena August 7th, 2011 1:50 am

    Worked fine. Greetings from Brazil!

  59. Andi August 7th, 2011 6:21 am

    Thanx!!! Works now. Greetings from munich

  60. lorenzo August 7th, 2011 7:02 am

    super!! this should be circulated far and wide

  61. Uday August 7th, 2011 3:34 pm

    Awesome!!! it was a cake walk, downloaded the file directly – huawei_universal_425_05.pkg & installed, then inserted dongle and voila it worked, made my day, Thanx

  62. Steve August 9th, 2011 3:03 am

    What can I say, a BIG thank you on behalf of all of us who had given up on our mobile companies actually supporting their products!!

    Shame on them and thanks and gratitude to you for the blog.

  63. Lloyd August 10th, 2011 6:45 am

    hey dude thanks a million,,,saved me a lot of time and frustrations……

  64. netconnect August 11th, 2011 2:18 am

    worked great on reliance Huawei EC1262

  65. Malik Triwahyudi August 11th, 2011 3:36 am

    Dear Super Sam :)
    Million thanks for this solution…
    I’ve spent 2 days searching for my huawei E160 solution, after upgrade to OS Lion.. Plus 1 hour waiting at my provider Customer Service, saying “you should buy a new more high-tech modem sir, cause it won’t work with your new OS”…
    Warm regards from Indonesia :)

  66. FabioTux August 11th, 2011 9:37 am

    Hey…You’re the Best!
    Thanks buddy!

  67. […] bin habe ich mich gestern kurz mit der Lösung des Problems (= Google) ausseinandergesetzt, und habe hier eine Lösung gefunden, mit der die Mobile Connect App wieder […]

  68. Bo August 12th, 2011 5:42 pm

    Top – work, just made my day :-)

    Thanks a lot

    best Regards

  69. Moontheodos August 12th, 2011 10:51 pm

    Hi m8!
    Haven’t manage to make it work my unlocked HUAWEI 5830 on Vodafone Greece.
    I have wifi connection to MBP but I cannot download a web page.In system prefrences of the network comes up:Internet failed,server failed.
    How can I go to APN settings?
    Something missing but I do not know what!

  70. pasamio August 13th, 2011 1:39 am

    I’m not sure I understand the question or have an answer unfortunately. I have a telephone number to dial which appears to work fine for me, you’ll have to get someone who knows how Vodafone Greece works to help you out there. You should be able to find a Snow Leopard guide once you get the drivers installed though.

  71. Moontheodos August 13th, 2011 7:13 am

    Thanks for your reply !
    I cannot find the HUAWEI mobile broadband manager in order to load the APN settings for Vodafone Greece.It seems that Lion MAC OS cannot do this!

  72. Phil August 13th, 2011 6:56 pm

    Excellent. Worked for me and got my Australian Three Network modem going again – after Lion install. Well done and thank god for Google.

  73. Emilio August 15th, 2011 12:47 am

    G R A Z I E !!! GRAZIE 1000

    Thank you very, very, very much from Italy. I live in a country that is non connected with ADSL everywhere. So I have only the Huawei key to connect myself.
    After installing lion I tried to connect and it failed so I was very upset and afraid
    Thank for you help

  74. Dave B August 16th, 2011 2:34 am


    Many many thanks indeed for this. Two days of much frustration followed my upgrade to Lion. Having first checked that all my software would work/update OK I just forgot to check for my BB Dongle. Having pinged off emails to Orange without much joy I finally found you instructions via Mr Google

    I can confirm that the instructions read perfect for a HUAWEI E1752 HSPA USB Stick on Orange UK Mobile BB.

    We are not worthy 😉

    Cheers, (a now very happy) Dave B.

  75. Craig S August 16th, 2011 10:42 pm

    Fantastic tip. I found I had to re install the Optus Mobile Broadband software after doing the driver as described, and allow the device in Network Prefs, but now its great. Thanks So Much!!

  76. pasamio August 17th, 2011 12:11 am

    I personally never bothered with the Optus Mobile Broadband software, it was annoying under Windows and barely worked so I didn’t hold much hope under Mac OS X. I just configured the modem in Network Preferences and everything worked well ever since. Good to hear it worked out for you though :)

  77. Paul August 17th, 2011 10:49 am

    Bless you Sam – Had been frustrated when my 3 broadband modem stopped working after installing Lion.

    Like so many others, I really appreciate you taking the time to post this info.

  78. khai August 18th, 2011 1:17 am

    sam!you are amazing!i am using the e1550 and it works!i even called up my phone company and they told me they do not have the drivers till I stumbled on your webby.amazing!

  79. finferflu August 18th, 2011 4:20 am

    Amazing, it worked for my HUAWAI E156G! Thanks a lot! :)

  80. robsta August 18th, 2011 8:39 am

    This is absolutely worked. You totally made my day!


  81. Patrick T August 18th, 2011 5:54 pm

    Thanks a million – stranded in France and this worked a treat for me – YOU STAR! Thanks again!

  82. shoe August 18th, 2011 8:06 pm

    Works for la clé 3G+ E1752 on Orange France. Thanks!

  83. Dan August 18th, 2011 8:25 pm

    Thanks so much, Sam! It works great for my E180!

  84. Sydney Geoff August 18th, 2011 9:19 pm

    Thanks for your help. My work PC is connecting remotely again. Well done.

  85. RSpock August 19th, 2011 1:01 am

    Hi sam, it worked perfectly with my Huawei E180. Thank you very much!

  86. vacat August 19th, 2011 2:47 am

    thanks for sharing. it works great!!!!

  87. jokk August 19th, 2011 5:36 pm

    unfortunately it doesn’t work for me with E1752 on lion.

  88. Janni August 19th, 2011 6:03 pm

    Thanks very much!!!! It worked with Huawei E1752 too.

  89. pasamio August 20th, 2011 4:39 am

    That’s curious! One comment of it working with a Huawei E1752 and one with it not working! How curious! Not sure what is happening there but hopefully you can work it out :)

  90. reza August 22nd, 2011 1:12 am

    IT WORKS for my Huawei E156G! I thank you very much, you’ve saved my day! :)

  91. theweeone August 22nd, 2011 6:42 am

    Thank you so much for that info.Resurrected my Huawei E1752 on Orange after upgrading to osx Lion

  92. TSB August 23rd, 2011 2:55 am


  93. Steven August 23rd, 2011 6:03 am

    Thank you so much, this saved me so much time and worked a treat!!

  94. Bokhari August 23rd, 2011 2:28 pm

    Teirma kasih banyak2. My E165G worked excellent.

  95. pasamio August 23rd, 2011 2:31 pm

    Bagus! 😀

  96. nick August 23rd, 2011 2:57 pm

    You are a hero!

  97. John August 24th, 2011 2:11 am

    This is a brilliant fix, thanks so much.

  98. Carlos August 24th, 2011 3:01 pm

    Works like a charm with my Huawei E5832! ! ! Thanks dude!

  99. Nick August 24th, 2011 10:04 pm

    Legend. Thanks so much. Installed the huawei universal driver and Orange Internet Everywhere works again

  100. Jass August 25th, 2011 1:55 am

    Show package info doesn’t display using the right button.

    Please can you advise on how to do this.

  101. Macarr0n August 25th, 2011 5:30 pm

    thanks! it works!

  102. pasamio August 26th, 2011 2:44 am

    Try redownloading the package as it might be corrupt.

  103. Phil O August 26th, 2011 3:17 am

    Thanks dude this work for me on my UK Vodafone K3565 Rev 2.

  104. squabs August 26th, 2011 3:37 am

    Thanks so much. I was in a fix with my customers in nigeria. I installed de driver and the huawei dungo is working. Thanks to u am now like a genius:)

  105. […] via Sam Moffatt @ Pasamio.com » Getting your Huawei modem working with Mac OS X Lion. […]

  106. Kerry August 26th, 2011 7:06 pm

    Works perfectly – lifesaver – thanks!

    (Using O2 E160 dongle and OSX Lion)

  107. Paolo August 26th, 2011 8:46 pm

    I have Lion installed, I tried the procedure, Driver installed but in my Network Panel I don’t have any Huewai modem installed…

  108. pasamio August 27th, 2011 8:55 am

    Presuming everything is installed fine, if you plug in a Huawei modem it should detect it fine.

  109. Paolo August 28th, 2011 11:29 pm

    No detection at all :(

  110. Eduardo August 29th, 2011 4:12 am


    E156B PERFECT!

  111. pasamio August 29th, 2011 5:44 am

    Was it working fine before you upgraded to Lion? What sort of modem do you have?

  112. Paolo August 30th, 2011 8:53 pm

    I installed first time with Lion
    I have the 5832s router.

    Yesterday I cleaned the drivers removing everything from OS (in System, Lib and so on)
    Then reinstalled the drivers you pointed to.
    FIrst time I connected the 5832 using USB it installed the Ethernet ad hoc port and connected flawlessy.
    But from that I’m again with router not detected when I plug it and try to use in the USB mode.

  113. Alfonso Geraci August 31st, 2011 5:15 am

    Thank you!!!! Very, very, very much!!!!!!!

  114. Richard Hurst August 31st, 2011 6:02 am

    Worked first time on my Macbook with Lion. Thank you!

  115. Rob August 31st, 2011 4:14 pm

    Nice one, that worked perfectly first time and the interface is so much better than the previous version. Thanks.

  116. Kevin Hart September 1st, 2011 6:41 pm

    You Sir are the MAN – been driving me crazy with this and have had to resort to lugging my old PC around when I needed it. Now that can go back in the cupboard!!

    Can’t thank you enough!!

  117. Rania September 1st, 2011 8:28 pm

    I went through the steps you’ve mentioned and all went great till I try to connect. It starts.. connects, authenticates and then disconnects… Do you know why this is happening?

  118. Hans September 2nd, 2011 1:25 am

    Danke !

  119. Owen September 2nd, 2011 7:19 pm

    Thank you so much – worked perfectly!!

  120. Rony September 3rd, 2011 1:07 pm

    This is great. It worked perfectly. Thanks.

  121. pasamio September 3rd, 2011 4:03 pm

    Launch Console.app and check the various log files to see if there is something there. Does Mac OS X prompt you with an error message? It’s also entirely possible that your network settings are incorrect and have been lost during the upgrade. Double check them in System Preferences (can’t advise what they should be) in case they’ve been nuked.

  122. devyani September 3rd, 2011 9:48 pm

    Thank you so much.. I was trying and trying… finally found your solution and it worked.. thank you so much…

  123. Lesley September 6th, 2011 2:04 am

    I have followed your instructions to the letter, full of hope! The bit that confuses me is when you say “Now if you’re like me, everything is setup already – you just need the driver”. Thinking I was probably not set up, I downloaded both, thinking I might need them. But it still does not work. Any ideas?

  124. cnoebel September 11th, 2011 3:17 am

    thanks from Munich (Germany) for the advice, works fine!

  125. pasamio September 11th, 2011 7:30 am

    I’m not sure, depending on your carrier you might just need to put in the telephone number. For me on Optus in Australia it was *99# and then it just connected perfectly fine. There are a lot of guides out there on what you need to configure per carrier to get things to work.

  126. James Morgan September 13th, 2011 6:01 pm

    Outstanding. T mobile E160 – worked first time. Many thanks

  127. Wolfgang September 15th, 2011 8:04 pm

    Thanx a lot! Worked for me! The only difference is that my provider’s connection software no longer starts automatically and I do have to start it manually.

  128. Tony September 16th, 2011 7:52 am

    Fantastic Thank you :)

  129. DoubleV September 17th, 2011 10:09 pm

    So simple, so perfect.
    I love you man !!!

  130. pasamio September 18th, 2011 1:06 pm

    Thanks for all the thanks :) Great to hear it has worked for a lot of people, sorry I can’t be more helpful for those where it hasn’t worked out.

  131. laurie September 18th, 2011 8:24 pm

    Hi Sam,

    Great many, many thanks for your post.
    Got me out of a spot of bother when migrating my girlfriend’s *work* MBP15 from SL to Lion.
    Phew !.
    Owe you one bro!

  132. julian September 18th, 2011 11:51 pm

    thank you so much for your help… couldn’t have done it without you!

  133. Jon September 19th, 2011 12:46 am

    Great help. I used this method with my Huawei E5836 and now am not encumbered by using WiFi!

  134. MACOSX User September 19th, 2011 12:55 pm

    amazing.. straight forward and easy to configure… i’ll surely give this a try.. thankies.. ^_^

  135. dalina ho September 20th, 2011 5:02 am

    Hello sir. thanks for your save me.

  136. sven aartsen September 20th, 2011 5:10 pm

    just works fine in france with the model E1752 from orange. thx a lot!!!

  137. Rohan September 20th, 2011 7:48 pm

    Thanks sam!!!you r simply superb!!after upgrading to lion i installed snow leopard in a separate partition as i had no other option to use my data card(reliance netconnect)…Thank god i stumbled upon ur blog,it was perfect install and i am able to use my huawai usb modem on lion…

  138. evelyn September 21st, 2011 8:17 pm

    Thanks Sam, you are indeed our savior, else I guess most of us will be lost. I’m not sure if others faced this problem. After installing your SW, my huawei dongle works. The next day, I faced the same disconnect problem again. I decided to go thru the same installation motion again, this time shutting down my laptop before reinstalling huawei. This time it works and I am sending this email from my huawei. Did anyone encounter this problem? I’m not sure if I will face this problem again, that’s why I thot I will write to check.

  139. evelyn September 21st, 2011 9:02 pm

    Hi Sam, Evelyn again. After sending the above note, I tried logging off & on again, the disconnect problem comes back. After a few rounds of reinstalling, it works now. Looks like an intermittent problem. My dongle is E1550. Not sure if this could be the problem.

  140. Zsombor September 22nd, 2011 1:35 am

    This is great! Works well with the Hungarian T-Mobile web stick. Thanks a lot! (For the search engines: Huawei 3G modem telepít OS X Lion nem működik)

  141. Jacek September 23rd, 2011 1:41 am

    that was too simple :)
    regards from Poland

  142. Michele September 23rd, 2011 12:22 pm

    Awesome!!! I’ll try it out tonight… Thanks Sam

  143. pasamio September 23rd, 2011 2:11 pm

    I used to have problems with random disconnects with my provider a year or more ago. I tried plugging in external antennas and all sorts of things, no difference. I ended up complaining to my provider and after a couple of months of complaining the problems disappeared. I’d check in with your provider to see if they can help you out. They may not be helpful (I can’t count the number of times I’ve had people tell me that they can’t do anything about it, I just get them to note it down in their system so I have some consistency) but if you keep contacting them when there are issues and documenting it you might stand a chance of getting it fixed. You may also want to grab a copy of MegaCellX which should connect to the modem and give you a signal strength indication that can help you out.

  144. Beckyowen September 25th, 2011 5:02 am

    i have downloaded and installed both files, mine still doesn’t work but do i need to do something after the installation e.g. run something before i try to connect?

    i don’t have that much knowledge on macs, i was following ur instructions closely. but if u have chance to help i would be ever so grateful as I’ve just started uni and now have no internet XD

  145. Claudio September 27th, 2011 5:48 pm

    Great job, effective and well described, thanks a lot!

  146. Frank September 27th, 2011 11:41 pm

    After hours frantically Googling on my old Vista laptop and subsequently installing “Mobile Partner” and living with that to get my Internet back I happened across your article today whilst looking for some Internet options in South Australia. I have now uninstalled Mobile Partner and installed the aforementioned driver package. Thankyou. You are indeed a LEGEND.

  147. pasamio September 28th, 2011 1:20 am

    This post assumed you had the modem driver configured (or can configure it) ahead of time. You’ll still need to go to System Preferences and configure the driver connection there for the link. For me thats a matter of putting a phone number into the box however what it is for your network may be different.

  148. Simon September 29th, 2011 10:13 am

    Worked a treat :)

  149. zenpitoe October 2nd, 2011 10:43 pm

    Thanx’s bro……….TOP!!!! BGT!!!!! :)

  150. […] therefore the older drivers from Snow Leopard do not work anymore. After searching Google, I found this blog post which links to a new driver package. This package is from the english support page of the provider […]

  151. Jon October 3rd, 2011 1:43 pm

    Just wanted to add my thanks – I installed everything without looking in to the various packages [tried that and mac said the app is inocomplete] and ended up with the ‘3connect’ app installed even though it’s not their service I am using. However it works fine – so my philosphy is that if it aint broke, don’t fix it.

  152. patrick October 4th, 2011 12:13 am

    thx. worked for me. swisscom e172. I just had to install “huawei_universal_425_05.pkg” as I previously updated to the latest version of Swisscom Unlimited Connection Manager (Version 4.1).

  153. Louis October 4th, 2011 4:01 am

    1000 times thank you man, I have a Huawai dongle E5832, I did as u indicated on your post, but it didn’t work the first time, I installed both the Huawai_universal and the mobile_manager_application after that it updated itself and now I got Internet access with lion. Thanks

  154. Steve October 6th, 2011 5:27 am

    You are a scholar and a gent. Good work. Very very grateful.

  155. Juliano Malty October 6th, 2011 5:52 am

    Man, i just love you. Thanks! :)

  156. sabina October 7th, 2011 2:56 am

    i followed your instructions to contents but can’t find “mobile manager.mpkg” file. It doesn’t exist in the contents folder

  157. Shaan Deen October 8th, 2011 2:00 am

    you. are. amazing!

    i’m compelled to write this cos i really had my doubts this would work. and it completely and totally did!!

    crazy story – i have no USB sticks on me (on holiday) so someone here loaned me their windows computer (to fix it for them!) and i used that to access the net and find this site = now how to get the files to my mac –

    i used my iPad – connected the iPad to the win computer then used docs-to-go to save the files then saved them to desktop on my mac!

    then followed you instructions and…

    i’m typing out this reply on my mac connected to the net.

    Thank you so much!!
    (sabina – follow the instructions carefully – note them down step by step if you have to – cos i’m an average net user and it worked and it was all there like he said it would be – it is possible you mixed up clicking on the contents, and the show package contents and all that… good luck! :-)

  158. sabina October 8th, 2011 10:01 pm

    I followed the instructions carefully, definitely can’t find the mpkg folder in the resources folder. I have a mac os folder that contains the mobile manger control panel but that doesn’t contain a contents folder. I have searched through the other folders as well. When you connect directly to the 3connect via the dongle, it connects to the internet via roaming but at a charge!!!!!!

  159. jacob October 9th, 2011 6:52 pm

    you are a genius.

    I bought a new macbook and tried to use my existing optus dial up modem. No luck, been trying to sort this our for two days. Then I found your post.

    Initially didn’t work. I had to put the optus phone number in *99# and then it worked!

    thank you so much.

  160. Shrmn October 10th, 2011 8:04 pm

    If you’re a Singapore user looking to get your Huawei USB modem working on Lion (upgrade/clean install), you can find localised steps here: http://blog.shrmn.com/2011/09/23/getting-your-huawei-mobile-modem-to-work-on-lion/

  161. kannan October 10th, 2011 9:58 pm


  162. Pedro October 11th, 2011 6:02 am

    You made my E180 work with TMN in Portugal (OS X Lion)

    Thank you!!!

  163. Fas October 11th, 2011 8:24 am

    Brilliant! Thank you so much. Worked perfectly.

  164. kalti October 11th, 2011 5:45 pm

    Great! You saved me hours – it works perfect. Thanx a lot!

  165. Florian October 11th, 2011 8:47 pm

    Great. Thank you very much.
    Finally it’s working. Tmobile should hire you for their support center….

  166. Tony October 12th, 2011 3:05 am

    Stripped out the drivers as instructed and then inserted the Orange supplied Huawei dongle after the orange mobile manager software has been started and it works. However, next time I go to use the dongle and insert it, it won’t register and I have to reinstall the driver again.

    Hope do I get the MAC OS Lion to identify the driver each time? Am i missing something?


  167. pasamio October 12th, 2011 3:55 am

    I’m going to guess that the Orange Mobile Manager is trying to re-install it’s drivers over the top and breaking each time you go to use it. Try disabling the Orange Mobile Manager and see if you can configure it using the Network Preferences tool. In some cases you might be able to just put in a phone number (*99# for example was what I used for Optus in Australia) and use the Mac OS X built-in tools. I personally avoid the ugly mobile manager tools because of bad experiences with them.

  168. Luís Vaz October 13th, 2011 8:55 am

    Thanks very much! It works on my Huawei Mobile Connect E180 connected to Unitel, here in Angola.

    Thanks once again, man.


  169. Ajay October 14th, 2011 5:38 pm

    Thank you so much. This worked perfect…all i had to do was install the file and it worked..in network pref i added the modem and viola…i was connected…thanks again…

  170. Kevin Brooks October 18th, 2011 3:14 am

    You beauty! I’ve been contacting Orange time and time again to find out if they have updated their e1752 drivers for Lion and apparently they have “a guy” who writes their software who hasn’t done it yet. These drivers work fine so why don’t Orange use them! Three months without mobile broadband all solved so easily!! I connected by opening the Orange mobile application manually whereas previously inserting the dongle opened it auto stylee. No big deal.

  171. Vinod October 18th, 2011 5:03 pm

    Thanks a lot for the instructions. It has really worked.

  172. JJ October 18th, 2011 5:13 pm

    Thank you but I’m still having an issue. I have Orange internet service on a E160E Huawei, and use Mac Lion OS 10.7.1. I installed the driver as you mention, plugged in the Huawei, opened my Orange application manually, and it detected the device and worked perfectly. However, I disconnected normally, shut down normally, and the next time I started the computer, when I plugged in the Huawei and opened the Orange application, it does not ‘see’ the device. Indeed, when I open finder, no device is listed. I went through the process again – and it worked – but next time I started up, it did not. So it’s only working for me until I shut down, then it’s as if I’ve never installed it. Thank you for any help insight you can provide!!

  173. Suwanich October 19th, 2011 1:48 am

    It works very thank you for this source of information. It save me for not to buy new one.

  174. Danilo October 19th, 2011 10:13 am

    Thanks from Salvador, Brazil!!!!!

  175. pasamio October 20th, 2011 3:34 pm

    To be honest the common thread here is the Orange manager, I suggest uninstalling the Orange manager and seeing if you can reconfigure things without it to get it to work. Not sure if it re-installs itself automatically when you plugin the modem though which could also be a source of problems (particularly if it splats an incompatible driver over the top).

  176. Harrybo October 20th, 2011 7:36 pm

    Thank`s a lot from Nürnberg, Germany.
    Helps me saving a lot of Time.


  177. GrahamS October 21st, 2011 1:23 am

    Brilliant help, many thanks indeed! Saved me lots of time and frustration!

  178. cieran55 October 22nd, 2011 4:45 am

    whan i follow the link i can’t find the driver download can someone please help me??

  179. pasamio October 24th, 2011 8:26 am

    Looks like 3 have shifted their website design around, however the direct link in text does still work if you try clicking on that.

  180. LucaCH October 26th, 2011 1:43 am

    you saved me!

  181. Suraya October 27th, 2011 10:26 pm

    I love you!!! thanks a LOT!!! this made my first day with my new Mac!!!


  182. christian October 28th, 2011 3:38 am

    thank you so much from ireland! genius dude!

  183. Marabiloso October 28th, 2011 8:58 pm

    Some annoying things about this:
    – This version complains that the drivers it’s about to install are older than the ones already in place.
    – This version only offers config for 3-UK, so you have to install the original package coming with Three-Moldova, install the 2 Huawei driver packages (show contents…), run the Setup Assistant and configure as Three-UK.
    When you launch it, you connect to the next available 3G network (auto), and you get to Three-Moldova immediately. Not the fastest UMTS I know, though…

    As well, there are explanations and solutions here: http://forums.macrumors.com/showthread.php?t=1203213

    Huawei Devices does not provide any driver for the E122 supplied by 3-MD, which is a bit annoying, and Three have changed their site design (to a Mac-hostile Win-8 looking thing), so you won’t get Mac drivers there any longer.

    Anyway, I’m surfing, so I have plenty of time and gigabytes to find a better solution!

  184. julie October 28th, 2011 9:57 pm

    thank you, thank you, thank you. I am so glad I followed you site from Google. It worked like a charm and I have my connection back. I am using it to write this message.

  185. Ric October 28th, 2011 10:19 pm

    Just installed. It works great! thanks!

  186. Roberto October 29th, 2011 5:49 am

    Thank you very much !
    I would like to let you know that you helps much !
    Works perfectly.

  187. Dan October 30th, 2011 10:59 am

    Hello mate,I did what you said and it would of worked but i just bought my three e1820 modem and i downloaded and installed the drivers on my mac but when i go trough the three setup a message comes up saying im going to replace this older software(the three setup)with the newer software(the drivers from here)So all it does is write over the ones i just downloaded with threes shit older drivers and therefore i cant set it up without error 5364.
    Any help would be really appriceated!!

  188. SunnyTQ October 31st, 2011 12:30 am

    it works perfectly. thanks so much for your sharing.

  189. sandvoss October 31st, 2011 3:59 am

    Danke auch aus Hannover-Germany. Works fine. Thank you!!

  190. Jackson November 1st, 2011 10:02 am

    Thanks Sam. The advice worked perfectly.

    Cheers, Jackson.

  191. Tina Mammoser November 1st, 2011 11:59 pm

    THANK YOU! This works for me with a bit of tweaking. I had to go back into my Network preferences and re-enter the phone number *99# (in the UK) and then it connects! However, my T-Mob Internet Manager still doesn’t work. But I can connect straight through Network Preferences or the menu bar so I’m happy with that.

  192. Maude November 2nd, 2011 5:28 am

    Genius!!!! Thanks you sooooo much :-)

  193. Kjeld November 2nd, 2011 7:14 am

    Thats really GREAT. Here i DENMARK you really help also. THANKS

  194. manu November 4th, 2011 12:04 am

    the link posted above http://ask3.three.co.uk/mbbdocs/drivers/apple_drivers.html
    redirect to the Support page from 3. Searching for the apple drivers doesn’t give any result. can any of you help by sending the .zip?

  195. Darriet November 4th, 2011 12:35 am

    Thanks for the heads up on this. I could have not gotten my Modem working again without you. I just followed your directions and it worked great. For a crazy non computer fellow like myself this is a feat that could not have been accomplish without your very clear instructions. Again Thank you.

  196. manu November 4th, 2011 6:06 pm

    sorry, i tried the link and did not work, but the hypertext does. i got the file, i’ll try it out.

  197. pankaj jain November 5th, 2011 5:13 am

    hi just want go know,will this procedure work for huawei E173 or E177 with Lion

  198. Ohnoo November 6th, 2011 5:54 am

    I did follow the istructions, with little improvement i managed my Mac to recognize my 3G operator. But when i try to connect it gives me this: “A connection could not be established to the PPP server. Try reconnecting. If the problem continues, vertify your settings and contact your Administrator.”

  199. pasamio November 6th, 2011 3:40 pm

    It sounds like your phone number settings might not be correct or simply that your ISP is having troubles. I’ve had this happen to me in the past where my ISP was having issues and go this error. My ISP was less than useful in helping to resolve the situation from time to time though after a period of instability things seemed to resolve themselves. Apologies for not being greater help!

  200. pasamio November 6th, 2011 3:41 pm

    I think it should work, the drivers are very generic for most cases but I can’t certify it unfortunately.

  201. pasamio November 6th, 2011 3:43 pm

    I’d suggest using the network preference directly and avoid using three’s software. It has been what I was using for the longest time and while you lose some of the features of the management apps (SMS notifications being one), I used MegaCellX to get around that. It cost me some money but saves me headache :)

  202. inayat ali November 6th, 2011 5:02 pm

    please help me,dear. i have hauwei e1262 modem with releance broadband , how to unlock the modem,to change the subcriber.

  203. Ohnoo November 7th, 2011 12:44 am

    Well I’m using HUAWEI E160E modem. And still no progress.
    When i plug the modem in, then the 3G operator software(mobiililaajakaista) shows up on desktop as virtual disk, and also shows up a virtual hard drive witch has my Operator.exe file inside of it.

    When i used your suggested three’s software it started connecting, authenticating and then disconnecting.

    When i tried to connect from SystemPreferences>Nerwork it says: “The Communication device selected for your connection does not exist. Vertify your setting and try reconnecting”

    So my computer won’t recognize my modem but it shows up in desktop?
    Is there like any drives to download or do i just have to download snow leopard to get it work?

  204. Ohnoo November 7th, 2011 3:21 am

    UPDATE: Finally it works!!
    Big thanks!

    I JUST downloaded the Three’s software and JUST downloaded the drives(huawei) from inside of it and i didn’t install nothing.
    finally i went to system preferences>network and it connected from there!! :) jeey

  205. andi November 7th, 2011 5:22 am

    You are a genius!
    Thanks for sharing!!!

  206. Carpe Diem November 7th, 2011 12:46 pm

    You saved hours of my time with this tip. Cheers from Malaysia!

  207. pasamio November 7th, 2011 1:12 pm

    I can’t provide you with any support on unlocking the device, you’ll have to contact your carrier I believe.

  208. manu November 7th, 2011 7:56 pm

    hi, it’s emanuela back. i installed the huawei file, plug in the stick and worked fine. i was so happy. but the 2nd time (shut down and open again) it gave me the same error message: cannot recognize the device. :-(((
    i upgraded to lion from 1.6.8 hoping it could go better but didn’t work either. any brilliant idea how to get out of this?


  209. manu November 7th, 2011 11:41 pm

    well, now the huawei opens right (i just shut down and started again) BUT the connection fails, too quick and without any error msg. i tried another stick that was working fine before the upgrade but it says i need to install Java Runtime 1.5 or more to run the pgm. is it may be this java needed to connect? i’m lost, everytime there is something wrong. what i difficult world…

  210. Ohnoo November 8th, 2011 12:06 am

    dont install nothing from your internet stick. And don’t install 3connect software just Download it then you right click it and show continents until you see 2 drivers(HUAWEI… and MOBILE.. ) i installed HUAWEI and went to System Preferences>Network, pressed the + button and added the huawei mobile blablabla.. and added telephone number *99# and pressed connect!

    Hope it works out for you!

  211. manu November 8th, 2011 2:58 am

    i did as you say but i installed the pgm from the i’net key as i don’t know what configuration for the huawei i should create in system preference…. yr blablabla is the unknown for me :-\ sorry

  212. Bob November 8th, 2011 12:20 pm

    I found the package here, saves having to search through the other packages for one file.
    Fixed my modem issue on Lion.

  213. nony November 8th, 2011 10:16 pm

    Thak u , but didn’t work
    i did ur steps but still can’t connect ..

  214. Thanks November 10th, 2011 12:40 am

    Thanks a lot for this!

  215. Karthi November 10th, 2011 5:26 am

    Thank You!!!! The T-Mobile people had no clue, been struggling with this for 2 weeks. Works well now.

  216. Antonio November 10th, 2011 2:09 pm

    Thank you! Thank you! Thank you!
    This worked perfectly for the Huawei E156B with the Mexican Carrier Telcel.

  217. Stefan November 11th, 2011 6:20 am

    Thanks a lot. Works like a charm.

  218. pasamio November 11th, 2011 6:55 pm

    Can you be more descriptive about how you’re trying to connect and what ISP you’re using?

  219. Jon November 13th, 2011 6:44 am

    Hi, thanks for that i got an orange one but installed the whole download and it fixed it automatically :) x

  220. Michael November 16th, 2011 2:23 am

    Hey! Sorry, did not work for me… I dont have a HAWAI stick, I have a stick from ZTE Corporation (MF180)… is this the problem, or should it work with that stick too? Thanks 4 ur help

  221. Manu Tiger November 16th, 2011 3:53 am


    I try what you say but my problem is that i can t find mobile manager.mpkg when i m inside the first resources…..
    So i can t get really far…..
    Any advice???

    Thank you

  222. Atahualpa Villadiego November 16th, 2011 11:26 am

    Gracias Amigo, Work perfectly with TIGO COLOMBIA Carrier. Huawei E156B

  223. Daniel November 16th, 2011 1:02 pm

    thanks my friend, after a long while trying to connect, I was able to connect using the driver of your link.
    I’m almost crying!!!
    thanks again.

  224. pasamio November 16th, 2011 5:35 pm

    I’m not sure if it will work with another vendor, you could try but I’m going to guess probably not.

  225. pasamio November 16th, 2011 6:08 pm

    Hi Manu,

    I’ve updated the post with screenshots which should make it a little clearer where everything is located.



  226. lisi November 20th, 2011 8:57 pm

    thanks a lot!!

    funktioniert mit e220 und lion

  227. sky November 22nd, 2011 2:41 am

    I have a Huawei E180 here and since I got my new MacBook Pro early 2011 (running 64 bit kernel by default, even if it is still Snow Leopard), the Huawei modem didn’t work any more.

    Tried your solution and it works, but unfortunately only as long as I don’t remove the modem. Once I remove and reattach it, I have to install the driver package huawei_universal_425_05.pkg again in order to mack it work again. That’s a bit annoying… any ideas what could be wrong here?

    Thanks for sharing your solution anyways.

  228. Claude November 22nd, 2011 5:57 am

    Sam, it must feel great to be helpful to so many people! But I can’t believe the people with the various IAP – Orange France in my case – have not yet been able to update!
    Thanks again!

  229. pasamio November 23rd, 2011 3:20 am

    So I think this is a case where the modem attempts to install it’s own software when it is inserted which unfortunately isn’t the right version of the software and thus breaks our things. I’m unfortunately not sure how to fix this because I didn’t have a modem that did this (mine peacefully left things alone). I’m sure they did it with the best intentions of user friendliness which is now back firing.

  230. pasamio November 23rd, 2011 4:13 am

    Sorry I can’t help you out Claude, hopefully you work it out. When you do, would you mind posting back on this thread for anyone else who follows?

  231. MoeSam November 27th, 2011 7:11 am

    Many many thanks, it worked for me as well as for others! Thankx zillions Sam!

  232. Adrian Palang November 28th, 2011 5:55 am

    Greeting from Cebu Philippines!Man you are great!Thanks for the post.It helps a lot.

  233. neil November 28th, 2011 1:30 pm


    unfortunately it didn’t work for me. AFter rebooting and reconnecting the E160E modem,
    starting the Wireless BroadBand app, I just get the blue GIU and message

    “Initializing, please wait”

    It never returns from this state …


  234. Marek Tworogal November 29th, 2011 8:15 am

    How can I download anything if the dongle does not work.
    I using osx lion. Tried using my I phone to down load your suggestion,
    Safari says it cannot down load the page. Now scratching my head.

  235. Ling November 30th, 2011 12:57 am

    Lifesaver. Works for the huawei mobile dongle for Singtel from Singapore too. Thanks a mil!

  236. pasamio November 30th, 2011 4:05 am

    I’d suggest using a USB stick to copy it from one to the other. I actually did this using another computer to download it and copy it to my Lion Mac so that I could have an internet connection. Not sure why Safari isn’t working for you however.

  237. pasamio November 30th, 2011 4:08 am

    I’d suggest using Mac OS X’s built in network preferences tool and configuring it instead of the GUI tools provided by your vendor. Likely by using them they will also attempt to reinstall their own broken version of the driver (appears to be happening quite regularly) which will break things. If you can configure the modem as a dial up modem and for me at least dialing *99# appeared to work for Optus in Australia. Your provider might be different.

    For me the GUI tools never worked properly to begin with on my Mac, so I’ve always manually installed the driver package and configured through Network Preferences. It sounds like in some cases it has worked for people which is perhaps where a disconnect is occurring.

  238. Kim Gregers December 1st, 2011 6:26 pm

    Hi Sam. Looking at the number of comments, you have saved the day for a lot of people. Me too. I use a Huawei E182E, which is not that common. Following your detailed instructions, I got it working immediately, so thanks again. Interesting enough, I actually use 3 (Denmark), but they could’nt help me!

  239. martin webster December 2nd, 2011 7:46 pm

    Works like a dream thank you

  240. Barry December 3rd, 2011 5:10 am

    Hi Sam
    As a new convert to Mac your page is a godsend, works like a dream.
    Cheers mate.

  241. ste December 4th, 2011 12:20 am

    Here’s the link to the Virgin Mobile software update, it works with Lion too


  242. fede December 5th, 2011 7:27 am

    I also had the autheticating problem and solved it by manually setting the usr: internet and pwd: internet while installing and configuring the universal 3connect driver (or launching its configuration assistant). I’m using Movistar so if you are using a different isp just google the usr-pwd.

  243. claire December 5th, 2011 7:51 am

    Thank you so much for these clear instructions. I had all but given up thinking I would be able to you my dongle with lion. Works like a dream!

  244. Gopal December 5th, 2011 8:53 pm

    Hi, I am from India. I followed the instruction and it also worked for me. But after some time my machine hangs and a popup appears with a message to force shut down my machine. This happens repeatedly. any having any idea. Please help

  245. Sayandev December 6th, 2011 2:38 am

    Thank you. It worked for my E156G. I had almost given up also. It’s working flawlessly now.

  246. Hansjürg December 6th, 2011 3:30 am

    Excellent help! It is not the first time that I am frustrated about the poor assistance of Orange France.

  247. pasamio December 6th, 2011 4:34 am

    If the message is appearing in multiple languages then this is due to a kernel panic. I’d suggest if that is happening you contact an Apple technical services company (perhaps even Apple themselves) to schedule some time to look at the issue if it is reproducible.

  248. David December 8th, 2011 3:21 pm

    well done it works really well. a small note. if you a using the modem on a new mac then you will probably not have the dial number preferences box. for those like me who got to the point where my usb dongle went blue (connected) but then nothing happened, go to system preferences , network and choose the dongle and set the dial string to *99# then it works
    thanks once again for saving me hours

  249. JonnyC December 9th, 2011 1:37 am

    Superb! I’d given up hope and stashed my dongle – now working again. Thanks :-)

  250. Russell December 10th, 2011 9:10 am

    Thanks so much for this, fantastic information! Worked perfectly!

  251. nandakumar December 13th, 2011 7:40 pm

    Thanx a ton. it was like a miracle.

  252. […] ging ik weer op zoek naar een mogelijk oplossing en stuitte vervolgens op dit artikel: Getting your Huawei modem to work with Mac OS X Lion. En dat werkt. Stap-voor-stap legt Sam Moffatt uit wat je moet doen. En nu ben ik blij […]

  253. gviana December 16th, 2011 12:36 am

    Thank you so much worked for me and my Brazilian OI Moden!!

  254. Steiner December 16th, 2011 6:13 am

    Great find. Very few occassions do I find a post first time and it works first time too!

  255. Lighea December 17th, 2011 5:33 pm

    Well thank you so much! I’m in Uganda and I couldn’t use my mac to connect to the internet!!
    You saved the day =>

  256. Paolo December 19th, 2011 6:09 pm

    Thanks man, saved my modem!!! Great explanation!!!! Paolo from Italy

  257. jordan December 20th, 2011 1:48 am

    i have the o2 surfstick, “HSUPA USB Stick.” i followed the directions above and my computer still does not recognize my surfstick when i plug it in.
    the staff at the o2 shop is useless.
    is my surfstick even the same thing as the “Huawei Modem?”

  258. jordan December 20th, 2011 10:34 am

    i got it working by uninstalling the software from an other surf stick i was experimenting with also.

    now i have internet on my computer. why can’t i share it via wifi?

  259. Michael Kagube December 22nd, 2011 4:33 am

    Hey man thanks a million time- you really saved me. All along I’ve been only able to use my 3g modem through windows running on bootcamp, but with your help am back to mac os and its all good. thanks!

  260. pasamio December 22nd, 2011 6:26 am

    Great to hear you have internet, I’m not sure why you can’t share it via WiFi however. Presuming it connects up as a new network device in network preferences, you should be able to go into sharing and share it. Might need to ensure that you apply any changes in network preferences before trying to share it but I can’t really offer you much help there.

  261. Vivek Juneja December 24th, 2011 6:22 pm

    Thanks for the solution. You seem to be the wiki-authority on this topic.


  262. Theone December 24th, 2011 8:25 pm

    Fantastic work.

    CLAPS – :)

  263. BYTE RIDER December 25th, 2011 2:01 am

    Thanks man, works fine again on Lion with a HUAWEI E180 from Sunrise in Switzerland.
    I simply ran the 3Connect Installer and force-quit it at the last step.

  264. Henry December 26th, 2011 1:08 pm

    Worked like a Gem.


  265. Gigi December 27th, 2011 7:31 pm

    Very useful, thanks. It works.
    I found the package huawei_universal_425_05.pkg
    directly at

    unzip, click, configure, works !

  266. kinebo December 28th, 2011 11:41 pm

    Worked well, effective and well described, thanks a lot!

  267. MacPolly December 29th, 2011 3:16 am

    My Huawei Modem works now well!
    It’s a E 1550.
    Northaustria is now on the net!
    Thank You for the right information.

    Austria, 2011-12-28

  268. wweber December 29th, 2011 5:55 am

    It works with the E1552 USB Stick and Orange Mobile Internet in Niamey, Niger. Wow!

  269. Jon December 29th, 2011 9:25 am

    You sir are a blessing. First site i land on and everything is back to normal now.Thanks man.

  270. Evelyn December 30th, 2011 5:27 am

    Fantastic! You are a genius! its taken me three months to sort this out.
    Yet this was so easy just download and play….

    Thanks alot from Nairobi, Kenya

    Am excited!

  271. ljl December 30th, 2011 5:40 am

    I was so annoyed because my new MacBook Air didn’t work with my Huawei 3G dongle. I was also pretty much clueless because the error was vague without any info about what could be wrong. Gladly I did find your site and followed your easy advice and the dongle started to work like magic. Thank you very much!

  272. Klaus December 31st, 2011 9:52 pm

    This is real cool, solved the problem in a few minutes!

  273. anand January 3rd, 2012 2:59 pm

    hi, i have recently formated my system and tried to install 3g dongle huwaei but is not working promptly. i updated my system with xp3 service pack . please help.

  274. pasamio January 3rd, 2012 4:08 pm

    I’m sorry, I can’t help you with Windows. One would hope that it would work with the drivers on the dongle.

  275. Wilbert January 4th, 2012 2:47 pm

    Thanks man, you made my day.

  276. MarcH January 5th, 2012 7:21 am

    Thanks, found your post before Three (my mobile BB provider).

    I reckon that you’ve driven quite a bit of traffic to Three, >6 minutes to download 7.4Mb.

    Sending you my thanks whilst Three drip feed me bytes.

  277. Søren January 5th, 2012 10:36 am

    Thanks a lot. I have spent two days searching and even went to the provider – Claro – a brazilian telephone operator – and they did not support Mac!!!!! I have tried a lot here in Brasil so it was not a big surprise to me. They know how to sell, and spend billions on that part of the show, but when it comes to competent support…. tsk tsk – really boring.

    You made my day :-)

  278. Nitron January 7th, 2012 9:50 pm

    Does anyone know if the Huawei E353 (quite modern) will work on Lion? I’m just about to switch from a Win7 machine, so I’m a bit nervous.

  279. pasamio January 8th, 2012 4:27 am

    I’m not sure if it will work or not. I’d suggest asking if you can test it out at an Apple Store or something like that. Not sure if they would say yes or not but worth a try. After that asking a friend with Lion if you have one to see if they can get it to work.

  280. mazing January 9th, 2012 4:07 am


    Thank you very much. With this article my Huawei has work sucessfully with my Vodafone SIM in Lion 10.7.2


  281. Nicolas January 9th, 2012 11:16 pm

    Thanks, Muchas gracias!!!!!

  282. Dan January 11th, 2012 6:45 pm

    Great!! It works!! Thaks a lot !!

  283. Nitron January 12th, 2012 2:51 am

    Ok, I can report now that the Huawei E353 works wonderfully on OSX Lion. It gets detected and runs without a glitch. Yay!

  284. Bandara January 12th, 2012 4:32 am

    Thanks mate. This works perfectly with HUAWI E156G & E1553.

  285. Dj Pinan January 12th, 2012 7:07 pm

    thanks bro… it’s reallly works.

  286. davigo January 12th, 2012 11:01 pm

    Thanks. This works perfectly with HUAWEI E176 on OSX Lion.

  287. Vaclav January 14th, 2012 11:41 pm

    Great! Helped me with HUAWEI E182E and OSX Lion.. thanks!

  288. sigi January 15th, 2012 12:34 am

    I had nearly given up.
    Now I found this side and followed the instructions and bingo – i works!
    Tanks a lot from Germany. You made my day!

  289. ads January 15th, 2012 4:31 am

    thanks – legendary info – works a treat

  290. Marcela January 15th, 2012 12:45 pm

    Thank you very much! I just bought a new Mac and got worried when my device wasn’t working. I called Huaweii and they said to email them. I was waiting for an answer that never came! So I found you page! Thanks for sharing! From Brazil!

  291. Hendrianto January 16th, 2012 5:23 pm

    Thanks for your information,it’s very helpful, since i not used to mac.

  292. ignacio January 18th, 2012 6:46 pm

    Muchas, muchas gracias from a spanish “macintosher”

  293. Juliana January 19th, 2012 5:43 am

    Congrats!!! Your post save-me! Nice job!!!

  294. Andy January 20th, 2012 3:24 pm

    You’re an Angel! Thank you so so much! Now I’m connected again.

  295. Francesco Cerruti January 22nd, 2012 5:57 am

    heey thank you SO much for that! you should have an award!! BEST ARTICLE EVER!
    Thanks to you i can post the photos i’ll take of the Portuguese Airforce this next two weeks!

  296. kamal January 22nd, 2012 5:38 pm

    aircel usb modem huawei e1750c software change to mobile partner pls help

  297. Arturo January 23rd, 2012 12:30 am

    Thanks a lot for the help!!!!!!!!!!

  298. pasamio January 23rd, 2012 7:46 am

    I’m not sure I understand the question you’re trying to ask?

  299. syamito88 January 24th, 2012 12:50 am

    Thanks Sam! works for my Celcom huawei e160e dongle!

  300. Peter Dens January 24th, 2012 8:46 pm

    Thanks a Million, Sam. Great find ! Worked immediately on my huawei E1552 dongle on Mobistar-Belgium

  301. Ben Guilbaud January 25th, 2012 6:25 am

    You are the man! Just saved me form buying a new 3G dongle!

    Thanks a lot.

  302. Luc January 25th, 2012 9:09 am

    I followed the instructions but when I click on the mobile partner icon it tells me that “to open “Mobile Partner” you need to install a Java runtime, but you are not connected to the internet.” What should I do since I can’t get internet on that one but on Fusion only with the same Huawei modem?

  303. Fran January 25th, 2012 9:29 pm

    Thank you sooo much! I’m helping my mum set-up her new Mac and tried for hours to get the Huawei mobile broadband dongle to work until I found your site. I can’t say thank you enough!

  304. Emmanuel January 26th, 2012 1:34 am

    Thanks so much am in Tanzania and now I am connected.

  305. Ella January 29th, 2012 3:36 am

    Thank you very much. These drivers helped me as well with the Orange USB stick and my Mac with OS Lion

  306. pasamio January 29th, 2012 6:24 am

    I’m not sure why you would need to install the Java Runtime, I wasn’t aware of any Java components in the underlying drivers. Double check you’re using the link in the post (e.g. http://ask3.three.co.uk/mbbdocs/drivers/3UK_27_20110519_r93.zip) to download the files.

  307. Lorena January 29th, 2012 3:37 pm

    Been struggling with it for ages with lots of arguments with IT dept at work. Don’t know how I found your post but thank heaven I did. Followed your instructions, thinking this was last go before throwing it at IT. And… it worked. Just like that. First time!
    You’re an absolute genius! Love you to bits!!!! THANKQ!!!

  308. pasamio January 31st, 2012 10:43 am

    Great to hear it worked for you :)

  309. crys January 31st, 2012 12:34 pm

    woohoo it worked! (extra infor for SG Starhub users, if its not connecting after the installation, key in *99# in the telephone field in the network configuration)

    Thanks for the brilliant solution!!

  310. crissy January 31st, 2012 1:13 pm

    HI Sam,

    i tried to follow your step by step instruction until it asked me to insert a disk as it requires the disk for the installation… what have i done wrong.

    Thanks much!

  311. pasamio January 31st, 2012 2:09 pm

    The *99# seems to be quite common, I had to do it in Australia but I wasn’t sure if it was just me or more global. I might include that in the main blog post.

  312. pasamio January 31st, 2012 3:47 pm

    I’m not sure why you would you would have a request to insert a disk as there really isn’t any step that should require this to happen. Are you sure you haven’t missed any of the steps and have gone through each of the package files?

  313. crissy January 31st, 2012 4:29 pm

    i did exactly what you wrote… i’ll try to get another copy of the whole ZIP file and will let you know if it will work (as soon as i get home). thanks again.

  314. Terrence January 31st, 2012 5:42 pm

    Thanks for the great help. Huawei technical/software support sucks.

  315. Simon Walters February 1st, 2012 6:29 pm

    Brilliant, thanks mate!… only recently come back to the UK with a Macbook after some time abroad, and was dismayed having no joy with my creaky old 3 modem…. your solution just worked straight off. Also aware I was using the oldest drivers and version(?) of 3connect out, so would recommend the update of 3connect for anybody still using a version from 5 years ago (!)

  316. B Stanhope February 2nd, 2012 10:27 am

    You are a life saver – after buying a new vodafone dongle because my 3 wound work and 6 phone calls to apple and vodofone and lots of advice and instructions that didnt work google came up with your link – downloaded it on old pc – loaded it into new mac 10.7.2 and it worked immediately. THANK YOU

  317. jo February 2nd, 2012 8:12 pm

    Thankyou so much !

  318. ronald February 3rd, 2012 12:30 pm

    great!!!! thank you man!! you awesome.

    it’s work on my mbp.

  319. Li February 3rd, 2012 6:37 pm

    I’ll be forever grateful to you for this. I didn’t know what to do until I read your post. I followed your link and now everything worked. Thank you so much for taking the time to share your knowledge!

  320. Joe February 4th, 2012 12:49 am

    Thanks, works with Huawei E160 for Safaricom in Kenya

  321. Laszlo February 4th, 2012 1:33 am

    Danke sehr, alles exact and funktioniert!

  322. leiriope February 7th, 2012 5:31 am

    many thanks!

  323. Oxana February 11th, 2012 12:32 am

    Please healp me somebody to Instal my Stick 4G by Mac OS X Lion 10.7.2


  324. Robert February 11th, 2012 12:34 am

    Thanks very much. Am in US, but ordered a Deutsche Telekom web’n’walk Basic IV (Huawei E176) for occasional prepaid use in Germany. Not wanting any snafus in Lion when I next get there, I’ve prepped my Mac by installing this driver. Am embarrassed that I didn’t know how to right-click in OS X and that it would bring up so many useful options.

  325. pasamio February 11th, 2012 3:09 am

    For a company the eschewed the right mouse button for so long it is surprising how many places have useful contextual items. Another tip is when clicking on something to hold down “Option” to reveal an alternative menu and in some cases you can open a menu and hold option down to change things as well. For example holding Option then left clicking the speaker in the menu bar lets you change input source, output source and has a menu item for sound preferences, if you have a laptop holding Option when clicking the battery shows your battery health and when you hold Option and click on your WiFi settings it’ll give you details about the currently connected network. There are plenty of hidden things on a Mac that once you learn them continue to make your life easier.

  326. pasamio February 11th, 2012 3:09 am

    I can’t really be of much help beyond this post Oxana, sorry!

  327. Nick February 11th, 2012 6:27 am

    Thanks so much, man. I was on the phone to orange uk for an hour, their tech dept – clueless!

    Then decided to have a hunt myself and found your lifesaving page. Just moved to a new flat so the dongle is a lifeline.

    Thanks again!


  328. ipogeo February 15th, 2012 7:58 pm

    Thanks to share, really !
    MAC OS Lion + huawei E1750C (WIND provider -IT-)


  329. Anni February 16th, 2012 5:10 am

    Whoa!! Thanks A LOT!

  330. Kev February 16th, 2012 7:57 pm

    All the way, that was brilliant information… THANK YOU SO MUCH!!! :-)

  331. Chris February 17th, 2012 8:12 am

    Thanks so much. In 5 minutes, I got my problem solved. Really well explained, too.

  332. Anthony February 17th, 2012 2:33 pm

    Thanks heaps … got my unlocked 3 USB dongle working on LION. BTW: If your out of contract its easy to unlock a 3 USB dongle … get unlock code here http://www.modemunlock.com/, download tool here http://www.three.com.au/mobilebroadband/unlock. Need a Win PC to run this but it works.

  333. panos February 18th, 2012 11:51 pm

    I just love you dude. Thanks a lot

  334. ravi February 19th, 2012 3:22 am

    thanx u are great

    it worked with huawei e122……..thanx

  335. […] NOTA: Questo articolo è la traduzione dall’originale inglese di Sam Moffat reperibile cliccando qui. […]

  336. Parag February 22nd, 2012 11:22 pm

    i recently bought a new macbook pro (late 2011 edition) and its obviously loaded with Mac OS X Lion. currently after update its 10.7.3 . now I want to buy a 21mbps unlocked 3G modem but don’t know which one will work with my macbook. I am from india and currently on three models of 21mbps modems are available. UMG 1831, K4505 and E353. I am thinking of buying either UMG 1831 or a E353 but don’t know if either will work with my mac and mostly they both will need new drivers to work with Lion. so please tell me which one should I buy and where to find the drivers for both of them. also do I need a software like mobile partner or any such dashboard to connect to the internet or use it directly from the system preference –> network where the new modem is shown after installation? thanks a lot.

  337. pasamio February 23rd, 2012 2:50 am

    So I’m not sure about most of your questions but I’ll take a stab. The E353 sounds like a Huawei device, you can do a Google images search for “huawei e353″ and double check. I’m not entirely sure however there are reports in this thread that the E353 works with these drivers. If you use the package provided then the mobile connect software will likely be for the wrong carrier however if you go to Network Preferences and typically put in *99# in the telephone field it should work. Again your carrier might be different however that seems to work for most people.

  338. Parag February 23rd, 2012 6:42 am

    sorry… my bad! I forgot to mention that all the three above mentioned devices in my previous post are 21mbps Huawei 3G USB Dongles. however out of these devices the most popular out here is UMG 1831 as it also supports 2G network and since 3G is relatively new in india, there might be a possibility that one may not find a 3G network in some areas. but again UMG 1831 is a pretty old model so am not sure if I will find drivers for it. hence the confusion about which one to buy!

    anyways now coming to E353, since you mentioned it does work with these drivers, do I also need to install the mobile connect software with it? coz if its for the wrong carrier, it might not work as it might have APN and other settings for that particular carrier. though i don’t mind it being a wrong carrier if it works. still do i need any connecting software or dashboard at all? coz at present I am using a Huawei EC1260 HSIA USB stick on my macbook, which was also not working initially. but the technical staff of my current network installed some drivers on my mac and now it is working even without installing the mobile connect software which came along with it or any other dashboard. i just connect/disconnect from the modem status which is shown in the menu bar. I was provided the drivers for this because its a locked USB modem of my current carrier. but now i am gonna buy a 3G unlocked modem to use it with a some other 3G service provider so I am not sure if I will be provided any support by the service provider as they don’t sell these models. these unlocked 3G dongles are just available on ebay or few other online stores here.

    Thanks again for the help!

  339. pasamio February 23rd, 2012 9:39 am

    So the APN is normally something you can configure within the network preferences to match what the APN should be for your system however I think if you have it configured as a Generic Dialup Device, using *99# appears to work in most cases (caveat being it does for me in Australia on Optus however it may not be true for you). Alternatively there is an option to configure for GPRS (GSM/3G) where the interface will prompt for an APN and a CID. If you have your current modem configured through the Mac OS X System Preferences Network pane, I believe that you should be able to configure the new modem like that and have it work.

  340. Parag February 23rd, 2012 4:26 pm

    Thanks a lot man! Will buy the E353 now and give it all a try. Hopefully it’ll work. By the way you are doing a great job in helping so many people. Keep it up!

  341. pasamio February 23rd, 2012 5:17 pm

    Hopefully it works out for you and you can get it working :) Thanks for the support :)

  342. […] […]

  343. Parag March 1st, 2012 5:23 pm

    Hey.. tried the above mentioned steps and its all working and been using it since few days now! thanks again dude!

    but as i had mentioned above I tried to configured the settings directly in the network section of system preferences. haven’t installed any additional software or dashboard to connect like the 3connect or huawei connecting software as my modem was unlocked and it came with just PC connecting software. there was no software for mac. it connects and does the job BUT…. i am not able to see and check my usage and also see how many bars am i getting from the network.

    so can you please suggest me some nice connecting software. huawei for mac or something… preferably not of any particular network..

    thanks again.

  344. pasamio March 1st, 2012 5:48 pm

    I use MegaCellX which tells me how much signal I got and also permitted me to send and receive SMS on the device. As for usage I usually went to the provider’s website which provided that. I used prepaid so there wasn’t an issue with “going over” in so much as it would just disconnect me and ask me to pay more money.

  345. Parag March 1st, 2012 6:36 pm

    I found this connecting software:

    this software shows the network signal and also the usage. I was using similar software earlier but in windows so am familiar with it. its good. but does these softwares come along with the drivers with it? coz I have already installed the drivers. so will it add another driver set or overwrite on it or something? do i need to uninstall the earlier installed drivers first before installing this software? coz if it needed i can re-install it and configure it again if need be or this thing doesn’t work.

    can you please check it if possible and help me out. coz this software is really good for huawei modems. intact its huawei’s own software and provides all details. so it doesn’t mater if you are using prepaid or postpaid. you can keep a check on your usage on daily, monthly and all time basis. i know it coz i have used this in my windows pc with my earlier huawei HSIA modem.


  346. Parag March 1st, 2012 6:39 pm

    also I don’t know how to uninstall drivers.. if its required. thanks.

  347. selaco March 1st, 2012 8:56 pm

    Works!!!!!! Aboslutely great, thank you so much!!!

  348. promise March 2nd, 2012 8:44 pm

    sir please help me,i tried unlocking my hauwei internet modern in oder to use all networks,but i failed and my modern is blocked and i can no longer run or install it on a system and if it is already installed,the connect button is sealed,please what do i do?

  349. pasamio March 5th, 2012 1:08 pm

    I can’t help you on locked versus unlocked devices. Nor do I understand what you mean by “the connect button is sealed”. If you haven’t properly unlocked your device or if something has happened to the firmware to prevent it joining the network for your SIM then this would result in you not having any signal and being unable to connect. For your best chance of support I always suggest using devices that are unlocked by default or provided by your service provider.

  350. Perry A. Simpson March 6th, 2012 8:13 pm

    A big thank you for the information and link. The installation of the universal drivers worked, but I did have to set up to ‘auto-connect’ when stick in connected. Now, when I plug the 3G stick into the USB port, the interface loads automatically and work fine.

    Thank you again.

    Best Regards

    Perry A. Simpson

  351. MarcD March 7th, 2012 2:38 am

    Excellent tip!

  352. Daniela March 8th, 2012 2:17 am

    It works!!!!!!!!!! You are great! It works even on my old modem E220!!!
    Thank you very much!!!!!

  353. sticks March 13th, 2012 6:57 pm

    You magnificent bastards! Its people like you that makes me want to move to the interweb. Thanks a million good sir! //sticks

  354. iudithal March 16th, 2012 2:01 am

    Thank you very much.it works without any problems.

  355. pasquale March 17th, 2012 11:29 am

    thank you so much i had this usb modem hauewi with dodo i installed this and it worked thankyou:)

  356. Rod March 25th, 2012 4:26 pm

    This seems to fix the non-working dongle issue for Movistar users on Lion

  357. Peter March 27th, 2012 6:38 pm

    Brilliant work well done for finding these drivers and explaining how to extract them. My Huawei E583C now works either using wi-fi or USB wi-fi is great but when i need to download the USB way is a lot quicker.
    Thank you for posting


  358. Joseph March 28th, 2012 7:46 am

    Thanks! Like many others this fixed my Lion / dongle issue :-)

  359. jacco March 29th, 2012 8:58 pm

    Which driver are you guys using for the 220?

    I am seeing various drivers for various models but not 220… :(

  360. keywan April 2nd, 2012 8:57 am

    many thanks, worked fine for me!

  361. ELBONNEL April 2nd, 2012 10:07 pm

    Merci beaucoup pour cette solution. J’avais trouvé sur le site Huawei un package datant de 9/2009 MobileConnectDriver( donné pour marcher pour 0SX 10.6 et qui apparemment marche aussi pour Lion, mais finalement j’ai installé votre solution plus récente. Bravo.
    Thanks a lot for your proposal. I found on the Huawei site a MobileConnectDriver( package dated on september 2009 which was given for OSX 10.6 and apparently works with Lion, but I prefer you more recent solution. Cheers !

  362. Michele April 6th, 2012 8:34 am

    after hard struggling around with launch2net this is the final solution. Thank you so much!!

  363. Medimary April 8th, 2012 3:49 am

    Thanks a lot from France.
    Muchas gracias de Francia.

  364. Albert April 8th, 2012 11:59 pm

    Thanks a lot! Worked perfectly with Huawei e 156. Here you see the meaning of individual enthusiasts in creating the informative and supportive power of the internet! Be well, Sam and good luck in all Your initiatives:)

  365. pasamio April 9th, 2012 3:44 am

    Great to hear it worked for you Albert and thanks for your support! :)

  366. Sunil April 12th, 2012 7:45 pm

    great work buddy
    find something in advance for mountain lion also.

  367. MIRO April 13th, 2012 6:21 pm


  368. frans April 14th, 2012 2:25 am

    Thanks, great advice!
    it works perfectly with my Vodafone K4505

  369. aristarkhus April 14th, 2012 6:01 pm

    many many thx bro..it works on my MBP.thx

  370. katie April 15th, 2012 11:33 am

    Thank you so much! So quick and easy to follow you instructions, my modem is now working perfectly with Lion.

  371. Shailesh April 17th, 2012 9:10 am

    Thank you………..

  372. Christoffer April 21st, 2012 8:10 am

    Works perfect with E1752. This page literally saved my day at work today. Thanks from Norway! :)

  373. Yasuhiro April 21st, 2012 10:10 pm

    Thank you so much. In Namibia, my prepaid data card is now working after change to Lion OX….
    Thank you thank you thank you

  374. Chris April 27th, 2012 5:50 am
  375. Helen April 27th, 2012 8:00 pm

    Thank you, just got my new Orange (UK) dongle working, after Orange sent me a new one – they don’t seem to know about this issue and send out new dongles instead!!!

  376. pasamio April 28th, 2012 1:26 am

    It is possible that the new dongles have the newer drivers on them which might explain why they’re doing it. Of course they could not understand what is going on and are just assuming that these are defective dongles.

  377. Johnno May 1st, 2012 5:32 am

    Quite superb guidance – thank you from Northern Ireland!

  378. ozoze May 1st, 2012 8:41 am

    worked like a charm here in Nigeria too. U r the best. thanks. Now i can use my brand new MBA

  379. johnpltsui May 3rd, 2012 7:56 pm

    Thanks! First time I get a solution that is so clearly presented and that works immediately. Great work! I do not know who to thank. Are you sam moffatt?



  380. pasamio May 4th, 2012 2:11 am

    Yes, I am Sam Moffatt. Great to hear that it worked for you. Thanks for the comment!

  381. thuns May 6th, 2012 1:54 am

    thanks dude…! it’s work on my lion!
    thanks again…

  382. Kim Johnson May 8th, 2012 5:00 am

    i gotta new laptop from my dad and my 3 dongle is a E156g gets an error msg 5364 at configure stage, the next stage is finished!! so close. i have been told by 3 shop + rang them and basically they don’t have a clue. Also tried Mac techs and they couldnt do it either. it has been a month now and i have started bidding on a Vodaphone dongle because i was told about software that was compatible w 3. Vodaphone is fine on macbook all need is dongle so willing to try that if i don’t get any joy w the 3 dongle in next few days. i welcome any feedback!!

  383. Kim Johnson May 8th, 2012 8:41 am

    FAO chris

    this worked! i could kiss you! thanks a million!
    kim :)

    Check out https://image.telmore.dk/guides_dk/huawei/Mac/lion/huaweilionupdate.zip if this doesn’t work for you!

  384. Mizu May 9th, 2012 5:06 am

    Sam Moffatt,

    From Brazil: Muito grato, funciona muito bem no meu Mac com o modem da Vivo

    Thanks, it”s work very well on my Mac with Vivo modem.

  385. Daniel Page May 12th, 2012 7:03 pm

    Followed the steps, and got it to recognize and work via USB.
    But it still doesn’t work wirelessly, i’ve deleted the virgin mobile manager as it is crap.
    and copied all the numbers from the working modem in ethernet preferences onto the modem wifi preferences.
    Before I did this I was unable to connect to my modem wirelessly but it would say no internet access, but after i copied all the numbers from the ethernet preferences it would work normally and the no internet access alert went away, but I still have no wireless internet??????

    This was a great help but it’s only half working for me so far.

    If anyone has any ideas please let me know!!!!!

  386. pasamio May 13th, 2012 8:14 am

    Not sure how to help you on that specific error as I’ve never seen it myself, best of luck though!

  387. pasamio May 13th, 2012 8:15 am

    I’ve never dealt with a wireless one so I can’t help you there sorry.

  388. Daniel Page May 13th, 2012 10:58 am

    no worries, thanks for your help!

  389. Sam May 19th, 2012 7:52 pm

    It worked! I hadn’t used my dongle since I bought a new laptop last year. When I tried to use it, it couldn’t connect and so I thought there was something wrong with my mobile modem. I went to an IT shop which tried to sell me a new device but couldn’t get it work. So I went home to search the internet and find the solution myself. Saved my money from having to buy a new modem. Thanks a lot!

  390. john May 20th, 2012 11:16 pm

    I searched the net for 7 days till I found your site.
    Sincere thanks for this it was so easy, just down load as you advised.
    Such a pleasure to find something that works on the net as so much nonsense is published.
    Keep up the good work.
    Now that I have found this site will look more often for support and simple advice!
    Thanks again

  391. abe May 30th, 2012 6:19 pm

    Thanks for this. Pretty stoked it worked!

  392. Sar June 4th, 2012 12:49 pm

    Thank you so much! This worked for me as well.

  393. Paresh June 4th, 2012 8:35 pm

    Thank you so much and god bless

  394. Pablo June 5th, 2012 4:27 am

    Well done – all sorted! Cheers

  395. ise June 11th, 2012 5:29 pm

    thank you very much!!!! you’re a genius!!!

  396. Ricolas June 17th, 2012 11:21 pm

    Brilliant – this lead me to getting the thing working again. Thanks!

  397. Tim June 20th, 2012 2:09 pm

    You are a legend! Thanks for finding the fix and being decent enough to share it!

  398. Thomas June 22nd, 2012 12:20 am

    This works great for the Kenya Safaricom Huawei E160 modem. I had applied the Safaricom update and could not get the modem to work. I used the advice above and the Safaricom modem has worked perfectly. Thank you!

  399. Guillermo June 22nd, 2012 4:33 am

    Perfecto para TELCEL México. ¡¡Gracias!!

  400. fuschia July 1st, 2012 7:58 pm

    thanks very much for sharing. i can finally install my huawei modem on my MBA.

  401. Younis July 2nd, 2012 2:04 am

    Going to give it a try tomorrow.

  402. Iris July 3rd, 2012 1:33 am

    You made my day! And saved me from driving crazy …

    After I had bought a new MacBook four months ago (which I run with Mac OS10.6 due to older programs) I couldn’t connect with my USB modem stick any more. Now your solution (to use the “extracted driver”) worked perfect! Thank you VERY much!

  403. Lucy July 4th, 2012 10:58 pm

    Great! Really helpful and worked for me! Thanks! :)

  404. David July 13th, 2012 3:53 am

    In my downloaded package, there is no such file…
    I opened the Package Content, then Contents – But there is no Packages an not nowhere the named file… Does anybody know what i can do?

  405. David July 13th, 2012 3:56 am

    Oh sorry – I got it…
    You just go to the mobilemanager.mpkg and rightklick the “Show the package content” again…
    There you find that file…

    Thanks for that!

  406. akie July 16th, 2012 12:44 am

    Wow.. Thanx a lot mate. That was really helpful. :)

  407. PAW July 17th, 2012 4:08 am

    Thanks – nice job!

  408. WillChee July 20th, 2012 1:42 am

    Thank you, it works wonderful

  409. Tone July 20th, 2012 1:51 am

    Very helpful – much more so than mobile broadband provider – sending them this link – they had no idea how to help me!

  410. Aman July 22nd, 2012 3:05 am

    I cant. Keep on getting this error “the disk you inserted was not readable by this computer”. any idea??

  411. pasamio July 22nd, 2012 9:47 am

    I don’t understand why you would get that message unless something was corrupted. However normally when you try to load a disk image it doesn’t come up with a “disk you inserted” error, last I saw it was something else. Perhaps try re-downloading the disk image again.

  412. Aman July 22nd, 2012 12:49 pm

    I manage to use it. I clicked ignore when the error appears. N i connect using the 3connect

  413. pasamio July 23rd, 2012 2:18 am

    So it is working properly then?

  414. Aman July 25th, 2012 11:27 am

    Yes perfectly. Thanx for sharing the tips

  415. […] heute wie gesagt unter ML nicht mehr funktioniert. Nach kurzer Suche im Internet bin ich auf den Eintrag von Sam Moffatt […]

  416. Paola July 31st, 2012 10:24 am

    Hi Sam!
    I was searching for drivers for a Huawei Modem for the new Mac OS X Mountain Lion and found your post. I followed the instructions and it didn’t work. I guess they have to make changes again and since I’m using a new MacBook Air with USB 3.0 ports, the issue is that my Mac does not read the Huawei dongle. Any chance you have the files for Mountain Lion?
    I was so excited when I read that you had the same problem (with Lion) and solved it.
    Any help will be appreciated :)

  417. pasamio August 2nd, 2012 8:48 am

    I don’t have anything for Mountain Lion and as I’ve moved on from using the dongle I’m unlikely to update for Mountain Lion. My guess is that the drivers need to be signed and have fallen afoul of the new security measures that Apple are working on implementing. Most Huawei dongles have a USB mass storage device attached to them so if that isn’t showing up then I think you might have some other issues at play as well. Sorry I can’t be of more help!

  418. FATIMA MASSICARD August 3rd, 2012 5:36 pm

    Thanks a lot will try this, coz i’ve been searching for hours!!!

  419. Rulz August 3rd, 2012 6:05 pm

    Finally i found it! Thank u so much for this info and it’s tutorial. 😉

  420. Kate August 4th, 2012 10:36 pm

    PERFECT even works for MOUNTAIN LION! thanks!!!!

  421. Anne August 5th, 2012 7:47 pm

    hello, thanks so much for this… I am very happy now because I can use my broadband stick already.. I have wasted $2 for the prepaid load that I havent used and $2 is something that I value.

    thanks again

  422. Eliza August 6th, 2012 6:13 am

    Thanks for instructions! I’ve recently upgraded to Mountain Lion and had a problem with my Huawei modem but after following your instructions and installing the drivers it’s working :-) Thanks a million!

  423. […] Mountain Lion box however some comments on my earlier article indicate that the same steps that go Huawei Modems working on Mac OS X Lion also work for Mountain Lion as well. I’ve updated the earlier post title to reflect this and […]

  424. pissed off August 6th, 2012 11:46 pm

    it worked for about 2 minutes and now it can’t detect the modem.. it says modem not ready.. wtf?

  425. Mountain Lion e chiavette internet August 8th, 2012 1:51 am

    […] […]

  426. Joan August 11th, 2012 4:58 am

    Thank U Sam. Very helpfully post!!!!

  427. pasamio August 11th, 2012 10:02 am

    I’m not sure what’s going on there, could you try restarting and see? Also which modem are you using and are there any lights flashing on the modem?

  428. Ayoub August 14th, 2012 11:27 pm

    Thanks, it worked for me on Moutain Lion.
    You’re a life saver!

  429. nescartel August 15th, 2012 1:40 pm

    thanks a lot man, this has solved my problem!
    works like a charm on my Mac + Huawei E160E modem.

  430. vsnake August 17th, 2012 7:34 am

    Worked on Mountain Lion without a problem, just installed the Drivers (have to right-click and then choose the Open option in the menu to bypass OSX secutiry) without connecting the USB device for the first time. After installation, connected device for the first time, said it didn’t recognize it, but I pressed ignore. Then I opened up Network Preferences and the new Huawei modem appeared and just configured it there, and voila, it works!

    Thanks a bunch!

  431. Elmagio August 19th, 2012 12:44 am

    Dude you are just freaking awesome you’ve saved me a shit of stress! Thanks

  432. […] Ik heb een oudere stick "werkend" gekregen met de truc die op de volgende pagina:  http://pasamio.com/2011/07/22/gettin…mac-os-x-lion/ Als je het programmatje dat ze hier beschrijven installeert, ziet je Macbook wel de stick […]

  433. […] Lion. In eerste instantie werd de  T-Mobile prepaid internet stick niet herkend. Na de update die hier wordt beschreven wordt  mijn modem herkend. Het is een Huawei E160G. Echter, de T-Mobile Internet […]

  434. Bjørn August 20th, 2012 7:14 am

    Thank you very much,
    it works like a charm with E372 on Mountain Lion.

  435. […] this guide as new OS X Releases come, and if the driver gets updated. This is taken from this Guide, but I wanted to upload just the driver incase that download goes away or changes, etc. Please […]

  436. Guillermo August 21st, 2012 2:27 pm

    This was a lifesaver… I was about to give up looking for way to connect with Mountain Lion when I found your post. The new driver worked like a charm!
    Thank you!

  437. CKFD August 22nd, 2012 3:41 pm

    WOW !!!!!!!! YOU DESERVE A STANDING OVATION !!!! Cheers Cheers Cheers!!!!

  438. Simon Hilton August 22nd, 2012 11:20 pm

    If you are on Orange UK, you can download the dongle software for E160, E1752, E173, E367 & MF636 that will work with Mountain Lion from here:

  439. deshan August 23rd, 2012 12:56 am

    hey thanx dude its realy helpful

  440. Vang August 23rd, 2012 9:58 pm

    I’d love this trick to work in my case – but, it doesn’t. I’m using Mac OS X 10.8 (Mountain Lion) on a brand new Macbook Air and the modem I’m trying to use is a Huawei E353. I know the modem works as it runs perfectly on an older Macbook running OS X Leopard (10.5.something). I tried installing the Mobile Partner app from that older computer onto the new one, but still no luck. The issue is, hence, most definitely driver-related. The modem blinks green now and then, and the USB port works fine.

    Any suggestions?

  441. […] Ster 492 Reacties Vandaag 22:41 10 @allemaal, Ik ben geen crack, maar wellicht dat deze link jullie iets verder helpt. Als het lukt, laat het dan even weten voor de andere gebruikers die daar […]

  442. pasamio August 26th, 2012 12:54 pm

    Have you tried uninstalling the original Mobile Partner app and tried re-installing the updated drivers after a restart? (to ensure the relevant kernel extensions are fully unloaded) There are some other drivers that appear to be coming out that might be able to help you out (see the update for a link to Orange) which might have some drivers to help you. There are reports in the comments of E353 working on Lion, I would presume it should continue to work fine on Mountain Lion as well.

  443. Vang August 26th, 2012 11:40 pm

    Thanks for your answer! …though, negative, things still don’t seem to work. I’m following this thread as well, seems like Apple is working on the issue too: https://discussions.apple.com/thread/4127093?start=30&tstart=0.

    I’ll wait and hope for new drivers or go for the USB 2 hub solution. Thanks again!

  444. Femostika August 31st, 2012 8:01 am

    You have done noble, it did the magic for me. Am up and running.

  445. Eileen September 1st, 2012 7:05 am

    You are a genius, thank you! After several abortive attempts to connect, I resorted to Google, and found your solution. Simple and effective!

  446. GBF September 2nd, 2012 3:00 am

    Works very well in Mountain Lion, thanks.

  447. «Quest» September 4th, 2012 2:46 pm

    I used the UMTS Drivers from Huawei to fix my E160E on Mountain Lion. Available here:


    «Quest» out ….

  448. Gustavo September 7th, 2012 7:28 am
  449. Frederik September 9th, 2012 2:37 am

    I seriously cant get it to work, have tried everything now and i cant see the modem turn up anywhere .. Damned!

  450. Ossie September 9th, 2012 11:49 pm

    I have a Huawei Mobile Broadband E176 with Claro of Argentina as IP. In few words, Sam, I love you!! You make my week happy!!
    I just follow your instructions under Mountain Lion 10.8.1 and in two minutes, everything was working fine!!

  451. Andrea Melodia September 12th, 2012 3:48 am

    Thanks a lot!

  452. Carolyn September 19th, 2012 4:35 am

    From Cape Town, South Africa – thank you thank you! I can barely find my way around mac os and your instructions were clear and simple enough for a technophobe like me. After spending some time on the local network helpdesk and getting absolutely nowhere, it was fantastic to find your instructions, and even better when they worked first time :-)

  453. Michael September 19th, 2012 7:29 pm

    Hi I must be the onluy one for which the E122 Huawei modem still does not get recognised on my macbookpro (lion)!!! I followed your instructions (mobilepackage…) … restarted my machine, yet no flashing green light. The modem flashes on an old PC I have at work so the modem is fine. Let me know if you have an answer to this !


    best regards

  454. Michael September 19th, 2012 9:15 pm

    Hi I must be the only one for which the E122 Huawei modem still does not get recognised on my macbookpro (lion)!!! I followed your instructions (mobilepackage…) … restarted my machine, yet no flashing green light. The modem flashes on an old PC I have at work so the modem is fine. Let me know if you have an answer to this !


    best regards

  455. Andrzej Liśkiewicz September 20th, 2012 5:46 am

    Using USB 2.0 hub in the middle definitely works for Huawei E353 on MBP 13 mid 2012.
    I’ve discovered it by chance once I needed more USB sockets available. E353 plugged in directly into USB 3.0 is left unrecognized.

  456. pasamio September 23rd, 2012 10:02 am

    Have you tried opening your Console and seeing if there are any messages there?

  457. pasamio September 23rd, 2012 10:03 am

    Great to hear it worked out for you :)

  458. pasamio September 23rd, 2012 10:03 am

    Do you have any messages appear in the Console?

  459. pasamio September 23rd, 2012 10:04 am

    This is an interesting discovery given that it’s supposed to be completely backwards compatible! I guess not as backwards compatible as expected.

  460. Beshoy Samy September 24th, 2012 1:25 am

    Worked for me on Mountain Lion
    Thanks :)

  461. agme September 27th, 2012 6:38 am

    Thank you so much! It worked for me:-)

  462. toffifee September 30th, 2012 8:37 pm

    Really thanks for this post!!! I wanted to find an article like this for my Option Icon 322 Quicksilver usb modem, but i did not find. It was original on AT&T network, but was hacked, and my macbook air can not see it anymore under Lion. Does anybody have any idea to find an article for that one too? :(

  463. wolfgang polly October 2nd, 2012 6:42 am

    thank you (the secound time)!
    I install mountain lion and the huawei stick dosen’t work.
    (the data manager in the aplications don’t start anymore.)
    after your repair-manual tour I have the same problem,the data manager dosn’t work.
    Because I can start the modem direct in the nework preferences.
    For the next time, it is easy to klick “show modem status in menue bar”.
    Now I can start the modem by click in the menue bar-icon.
    (connect with huawei modem)
    thank you verry much!!!

  464. Dale October 6th, 2012 10:43 pm

    Mac OS X 10.8 (Mountain Lion) drivers v4.25.35 (direct from Huawei):

    Open .zip
    Navigate to VER
    Open MAC-V200R003B009D05SP00C983.zip
    Mount .dmg
    Right-click ‘Mobile Partner’, Show Package Contents
    Navigate to Contents/Resources
    Right-click ‘MobilePartner.mpkg’, Show Package Contents
    Navigate to Contents/Packages
    Install MobileConnectDriver.pkg (double-click, follow prompts)

    I already had older kernel extensions installed, so I had to run:

    sudo kextunload /System/Library/Extensions/HuaweiDataCardDriver.kext

    ..prior to installing the new drivers from MobileConnectDriver.pkg. I noticed in /var/log/system.log that the installer was suggesting the newer drivers weren’t getting installed because an existing driver (kernel extension) was in use.

    I don’t know if it’s my telco (Optus, Australia) or not, but my E180 still sometimes takes an eternity to find the carrier. I need to wait a minute or two at least before attempting to connect.


  465. pasamio October 7th, 2012 12:42 pm

    I used to gauge it on Optus by looking at the lights flashing. When it was ready it would flash something different and at that point I knew I could connect fine. I don’t ever recall it taking more than a minute but that’s entirely possible. Thanks for the great info!

  466. STEVE DAY October 23rd, 2012 2:54 am

    Hi – used your directions to get my T-Mobile dongal working (web and walk version) on my macbook pro running mountain lion. Downloaded fine and had set up and running in a couple of minutes. Its now running though the 3 software rather than T-Mobile, but its working fine.
    This is excellent as I thought I might have to buy a new dongal which would be a shame since I found out today I am only paying 27p (Sterling) for 3 gb a month!
    Great tip – thanks again. Happy surfing again……….

  467. coffee October 27th, 2012 6:20 pm


  468. coffee October 27th, 2012 6:31 pm

    I have a E160G on OSX Mountain Lion 10.8.2

    This driver worked for me, following the above instructions:

    The device was not detected when I first plugged it in but on creating a new Location, the device shows up.

    Saved me more trouble – thanks!

  469. Iceblade October 30th, 2012 12:45 am

    I upgraded from E1820 to a E352,
    and also from a Windows laptop to a MacBook Pro.

    It runs on OS X 10.8.2,
    but not one of the modems work with the MAC,
    I got a program from my ISP, but not even that picks up the modems.

    So I followed the instructions, and nothing worked. I downloaded the drivers “DALE” mentioned,
    and got my old modem to work.

    SO the E1820 works on the MAC now, but my new E352 doesn’t want to work .
    It just flashes green, but nothing happens.
    The old one works perfectly and I’m actually making this post from the MAC using the old modem.

    Any help would be great

  470. Akhmad Guntar November 2nd, 2012 6:26 pm

    this post is really useful. Thank you verymuch! :-)

  471. […] e357 broadband dongle is not compatible with ML nor there are any firmwares released yet. the link here seems promising but it doesn't contain any of our local ISP. any ideas how can i make my device […]

  472. Federico November 8th, 2012 4:30 am

    Thank you very very very much for this!!!

    Since there are a lot of people here, maybe someone figured it out, is there any way to automatically reconnect when the modem get disconnected?

    Thanks in advance!



  473. Ben November 8th, 2012 4:46 am

    Fantastic post. Life saver! Thanks so much

  474. […] de casi dar ya por perdidas mis esperanzas, finalmente llegó a mis resultados de búsqueda este enlace y en este momento estoy escribiendo esta entrada conectado como mi banda ancha […]

  475. Alvin November 25th, 2012 6:25 pm

    wonderful. thank you for sharing . works ..unbelievable!

  476. Mitch November 28th, 2012 4:50 pm

    That did it, now the stick is finally working again. Thanks for your instructions!

  477. Lucas Souza December 3rd, 2012 12:20 am

    Thanks a lot!

  478. Angelo December 20th, 2012 11:06 am

    Worked fine! Thanks a lot.

  479. Rango December 23rd, 2012 3:25 am

    Than x a lot for the solution,…. works fine on macbook mountain lion 10.8
    and the modem was huwawei e156g (mobitel-SL)

  480. S Khan December 26th, 2012 1:53 am

    Made my Xmas day. I recently updraded to Os x 10.8.2 and needed to use the mobile internet dongle for the first time. the laptop even didn’t reconise the same dongle that i have been using on the same laptop previous to the upgrade. followed ur instructions. its all good now. thanks again

  481. pasamio December 26th, 2012 4:28 am

    Great to hear I helped to save a little bit of Christmas for you :)

  482. dom December 26th, 2012 1:37 pm

    Thanks a million!!! was just about ready to cancel the service after two months of frustration with this half dead dongle. Your fix worked like a charm.

  483. JSZ December 28th, 2012 5:43 pm

    Thank – it works fine :-)

  484. ait December 30th, 2012 6:17 am

    Hi You really saved me thank you very much it works.


  485. Fra January 1st, 2013 7:05 pm

    Hi, I have an E122 and mcbook air with ML10.8.2, the mac doesnt see the device. Any idea on how to fix it?
    much thanks

  486. pasamio January 2nd, 2013 6:35 am

    If getting updated drivers didn’t sort it for you, I really don’t have much of an idea. I’d check with a different machine to see if it’s the device and I’d double check your ports on your computer. It should at least recognise something on the device even if it can’t find the driver.

  487. Fra January 2nd, 2013 7:19 pm

    Should I download the drivers on the mac? in case what’s the link/neme of the file please…

  488. jermaine January 5th, 2013 11:22 pm

    Thanks a lot mate, it worked like a charm!!!

  489. amir January 8th, 2013 8:48 pm

    kat web site ni aku nyer broadband e1762 maxis(unlock)line DiGi Prepaid@mana2 telco lain dapat guna pada macbook pro mid 2012 ni link dia.

    install yg ni sahaja.
    HUAWEI_UMTS_Dashboard_MACB301D 11SP00C03(ISO).zip

  490. pasamio January 9th, 2013 3:57 am

    Terima kasih!

  491. John Car January 10th, 2013 11:50 am

    Thank you! You solved a problem that troubled me for days! My GSM provider couldn’t answer my questions, why my Mountain Lion Macbook couldn’t see the Huaei E173 I have. The strange thing was that my iMac also with Mountain Lion, recognizes it fine! The drivers installation solved the issue, so many thanks!

  492. dsgnm January 11th, 2013 3:19 am

    thanks a lot!
    you saved my day :-)

  493. Antonello January 18th, 2013 4:43 am

    Huawei E353 doesn’t work with mountain Lion Osx.
    Wich kind of driver is necessary to install?
    many thanks ?

  494. pasamio January 21st, 2013 1:03 pm

    I don’t know but if you install the driver suggested it might work properly for you. There are reports in the comments that it does work properly.

  495. Angelo Beltran January 23rd, 2013 4:21 pm

    Thanks for this! Really helped me solve it quickly.

  496. S Venkatesh January 25th, 2013 1:41 pm

    Thanks Sam It was really useful. I had bought a Huawei E173Bu-1 model 3g Data Stick from service provider AIRTEL in Chennai India
    the technical guys there did not have a cle why it would not work on a MacBook pro Mountain lion 10.8.2. your write-up helped me solve my problem….. Thanks a lot

  497. Nacho January 28th, 2013 6:31 am


    I know I’m very close to get it work but still cant… actually it connects, authenticates and then disconnects.. it says:

    A connection could not be established to the PPP server.

    Any suggestions?


  498. pasamio January 28th, 2013 6:37 am

    Perhaps the connection settings are different for your ISP than the standard. Perhaps try to get a Windows box setup and look at it’s dialup settings and then compare to what is set up in Mac OS X?

  499. Nacho January 29th, 2013 1:07 am

    Hello Pasamio,

    Thanks for your prompt answer, I’ll do that :)

    thanks anyway


  500. Kitija February 9th, 2013 8:13 am

    Thank You very much. It really helped. works great after lots of Java updates! cHeeeeeeers!!!

  501. Amit S February 10th, 2013 6:09 am

    Thanks Pasamio, your solution helped…

    I bought MacBook Pro today with Mountain Lion pre-installed.
    Pro has USB 3.0 so even after installing the universal driver my USB modem was not detected.

    I attached a USB Splitter and my modem was instantly detected.

    I hope it helps other users too who are having this issue.

    My device – E1731
    Carrier – Airtel, India.
    Laptop – MacBook Pro with 10.8 (Mountain Lion)
    USB Splitter – Cheapest of cheap Chinese 4 in 1 splitter.

  502. george February 13th, 2013 4:51 am

    Many thanks for the details, unfortunately didnt work for my E122 device.
    Found this workaround on this weblink- hope it helps someone like Michael and me.

  503. Mash February 14th, 2013 2:28 am

    Wonderful solution to a long standing problem have been experiencing. Kudos!

  504. Poeticnumbers February 24th, 2013 8:43 am

    Hi Sam,

    You saved my day! Thanks this really worked for me.

    Just to share I am using:

    USB Stick Model: E1550
    Provider: Sun Broadband
    OS: Mountain Lion


  505. Allan March 2nd, 2013 3:32 am

    Only did part of what another post said, and it started working.
    Champs! You guys rock.

  506. CJ March 3rd, 2013 2:54 am

    I had avoided this solution, because it looked like a lot of work, but it really wasn’t. I had to install Internet Everywhere, Orange’s software, and THEN install the Huawei Universal, but at last, it DID work! Thank you Sam. Hope it stays working.

  507. Nassour March 7th, 2013 4:18 pm


  508. Sarah March 22nd, 2013 1:00 am

    I have a Huawei device E1731 with the service provider or carrier being Airtel (an Indian carrier). I followed your instructions as closely as possible and did everything correctly. However, when I attached the device to my MacBook Pro, it didn’t show anything, at all! Can you please help me out? Does anybody have any tips?

    Thank you so much!

  509. pasamio March 23rd, 2013 3:36 pm

    Not sure why it would not be appearing. The only thing that I could think about is to go into the Console app (under Applications then Utilities) and see if there are any messages relating to the USB stick that show up under there. I would also plug the device into a Windows PC and see if this makes a difference. It may end up being a defective device.

  510. Sarah March 23rd, 2013 8:01 pm

    I did plug it in a windows pc, and it was working flawlessly there. I also checked the console and it didn’t say anything. Can you suggest a further couse of action?

    Thanks anyway.

  511. pasamio March 26th, 2013 11:36 am

    It’s possible it has a different driver than the devices supported here. I did a quick search and didn’t quickly come up with anything useful in Google nor on Huawei’s site. That would explain why it doesn’t appear. Without installing developer tools it would be hard to validate what is going on in your case. Sorry!

  512. Lisa April 2nd, 2013 10:39 pm

    Hey there, just wanted to say thanks for the advice…I was having the same trouble with my Optus dongle, but after installing the driver, all is as it should be!
    Thanks again

  513. What is this, please? - Page 3 April 4th, 2013 1:36 pm

    […] but not here – go figure) So, I tried googling this "Huawei e3131 64 Mac Driver" and the first hit looks promising. You just need to get the kExt out of the installer package. The problem is the […]

  514. […] quelques recherches Google, un blog répondait aux attentes, avec un .pkg (huawei_universal_425_05.pkg) à récupérer, installer, et […]

  515. Stephen Wandera April 23rd, 2013 1:10 pm

    You have sorted my big problem Sam.

    Thank you very much. We need selfless problem solvers like you.
    Be a blessed man to cause such great relief to burdened souls.

  516. law_dj April 24th, 2013 6:15 pm

    Thanks for your useful info work like badabing badaboom magic MY HUAWEI E220 CLING CLING CLING WORK IN MY MAC OS 10.8.3


  517. Ariel Ruiz May 7th, 2013 11:30 am

    Man, you are the man, it completely worked for me! Thanks a lot!!

  518. J May 13th, 2013 1:05 pm

    You’re a life saver! Cheers!

  519. […] Note: For mountain lion please check […]

  520. kurund May 28th, 2013 12:22 am

    Thanks for detailed instructions.. worked like a charm

  521. VUK May 28th, 2013 7:45 pm

    Thank you so much.. this was really helpful.. i have been struggling with this for over a month!!!!

  522. tina June 3rd, 2013 5:48 am

    thats soooo great ! thank you very much for your solution!

  523. Matt June 9th, 2013 2:31 am

    Many thanks, your guide helped me get my e353 running on Mountain Lion. Only problem I have now is that it loses connection every 5 minutes and I have to unplug and re-connect to resolve the network.

  524. Alan June 9th, 2013 3:44 am

    Although an Orange Uk Huawei E160E user I managed to find and use the link on the three websitete which is now http://support.three.co.uk/SRVS/CGI-BIN/WEBISAPI.dll/,/?New,Kb=Mobile,Ts=Mobile,T=Device,Case=obj(2465)

    Thanks for the post and apologies if new link has already been added

  525. Perry June 13th, 2013 7:00 pm

    Unfortunately, the steps didn’t work for me. I manage to locate the Mobile Partner software on Huawei which works


    Hope this is helpful.

  526. Dude June 30th, 2013 5:14 am

    You saved my ass. Thank You!!

  527. alex July 5th, 2013 6:05 pm

    Tried it with Huawei modem e1732 on mac os x 10.7.5 to no avail. It did not work. The modem is not being detected . It does not light even.

  528. André July 8th, 2013 5:35 am

    Work perfectly to me!
    Modem Huawei E156B.

  529. rick July 20th, 2013 9:18 pm

    Worked fine with E170 device and Mac 10.8.4

  530. Will August 16th, 2013 3:12 am

    Worked like a charm for Brazilian carrier Vivo and Modem Huawei E156B.

  531. Soetkin August 17th, 2013 7:43 am

    Hi Pasamio
    I tried to follow your instructions on my MacBook air with a E3131 3g modem but it still doesn’t work. It gives the following message: Your device was not detected and the application is missing required preference files. Any help?

  532. Andy September 15th, 2013 7:18 pm

    I have a EC5805 and the connect app won’t install. I have to connect the wireless modem via USB everytime I want to connect. I tried the universal app but got the same extension failure. Mac 10.7.5
    Any advice?

  533. Akarsha September 18th, 2013 7:01 pm

    I had Huawei E3276S-920 Airtel 4G USB modem which is not working with mac os x 10.8.5 mountain lion on macBook air mid 2013. after installing the modem the status showc connected but safari will not see the modem and unable to browse. help required in modem settings to mac osx 10.8.5 mountain lion

  534. Akarsha September 18th, 2013 7:21 pm

    E3276S-920 not working with mac os x 10.8.5 mountain lion. This modem is from AirTel 4G LTE @ Bangalore. Any drivers/settings for modem to work with mac os x 10.8.5

  535. Leopoldo October 1st, 2013 7:54 pm

    thank you very much!
    it works with my internet key huawei e1550 on mac air with os x 10.8

  536. João José October 10th, 2013 1:54 am

    Thanks a lot.
    This worked in my Vivo Brazil’s Huawei e156 on Mountain Lion 10.8.5.

  537. Bernie October 22nd, 2013 8:19 pm

    Thanks, your advice and a reload of software off my E5832 has me back on the net after upgrading from OS X 10.6.8 to 10.8.5
    Why do things have to be so hard!
    Much appreciate the effort you took to put this advice up.
    Apple doesn’t care and my ISP acts like I’m the first person it has happened to.

  538. anne November 12th, 2013 12:46 am

    Hello, I have got 2 problems:
    1) I cannot use my HUAWEI E220 any more on my my new MacBook Pro, OSX 10.9.
    2) When using this HUAWEI E220 on my old MacBook OSX 10.6.8 , it loses its connection after a few seconds or 1 minute, so that I have to unplug and then to reconnect it.

    Please, could you help me to solve these 2 problems?

    Thanky ou
    Anne (Austria)

  539. Toby Thain November 21st, 2013 12:21 pm

    Fantastic tip; worked perfectly with my Huawei E160E on my work-issued Macbook Pro (10.8).

    As Alan says above, the files have moved to http://support.three.co.uk/SRVS/CGI-BIN/WEBISAPI.dll/,/?New,Kb=Mobile,Ts=Mobile,T=Device,Case=obj%282465%29

  540. K. Venkat December 4th, 2013 12:08 am

    Wonderfully explained! Your solution has worked for me flawlessly! Got my old Huawei E1260 working with my new Macbook Air OS X (Lion) 10.7.5, and Reliance NetConnect — in India. Thank you very, very much!

  541. Letha January 12th, 2014 12:23 am

    Thanks so much for this. I wonder if you have any advice for the error messages I get when I try to install the pkg it says “huawei_universal_425_05.pkg can’t be opened because it is from an unidentified developer.”

    Any ideas on why this is happening or how to get past it?

  542. pasamio January 12th, 2014 2:44 am

    This is a Gatekeeper problem, check out this Apple article on Gatekeeper: http://support.apple.com/kb/HT5290?viewlocale=en_US&locale=en_US

  543. Urs January 19th, 2014 4:04 am

    I don’t konw how did you figure this out, but you are a genious! :) Thanks!!!!

  544. Madusha February 3rd, 2014 9:04 pm

    Thank you so much.
    Mine is Mac 10.8.5 and the driver you attached in the link still worked for me.

  545. Flavio - Brazil February 28th, 2014 12:26 am

    Thanks man! You saved my life!

  546. Franco March 12th, 2014 3:13 am

    Thanks. It works on E153 for Maverick too.

  547. upender March 17th, 2014 12:14 am

    how to use tata photon data card on Mac OS X 10.9 ,kindly suggest me the answer.

  548. Cesar Scheck April 5th, 2014 4:40 am

    Man, thank you so much!
    I’m using OS X Mavericks 10.9.2 and didn’t need to download the package; Huawei connection was avaiable in configuration. I did the settings with *99# and connected.
    Pretty simple and it’s working!

    Thanks again!

  549. Pradeep Ghosh April 6th, 2014 1:53 am

    Thanks a ton Sam. Your detailed step wise solution, has saved all the trouble for me. I was running pillar to post for the past 2 days and both Apple and Reliance said NO. Reliance is the most unreliable organization, as they intend only to sell their products, after putting their customers in trouble. They said clearly that you have to buy a new product. I said then why Reliance, I will buy anything except Reliance then.
    Now that you have helped me overcome this problem, I will continue with the product as long it works. But I swear NEVER to buy a Reliance again.
    Thanks again Sam.
    Best wishes

  550. Colins2 June 15th, 2014 3:13 pm

    None of the above works for me. I have had these problems since upgrading to Mountain Lion on my old Macbook Pro.
    Now I have a MacBook Air running Mavericks and an E393u-12 dongle (for the last 18 months)
    I have downloaded drivers from all suggested sites and tried to install them.
    The installed ones do not work.
    The pkg from Huawei’s site is broken and cannot be opened.
    I have just about given up now. I don’t want to change my dongle as the performance is great.
    My solution is to get a mobile router. I use a TP-Link one. I can power it from the USB and simply plug the dongle into it. It works fine wherever I am in the world.
    My only slight gripe is that I cannot send / receive sms as I would be able to using Mobile Partner but at least it works and my internet is really fast here in Singapore.
    So, if it isn’t working for you, check out the TP Link routers.

  551. LEON July 2nd, 2014 2:53 am

    Thank you for the file but it doesn’t work for me.
    I installed it on my macbook pro but it is not displayed in the préférences menu. How to get it displayed in preferences?


  552. Juan Tascon July 3rd, 2014 4:18 pm

    E1552 on 7/13/2014 this solution still works for Mavericks 10.9.3. Thanks.

  553. Juan Tascon July 3rd, 2014 4:21 pm

    E1552 on 7/13/2014 this solution still works for Mavericks 10.9.3. Orange Spain prepaid. Thanks.

  554. Melih July 15th, 2014 9:43 pm

    Hey Sam! Thank you so much, you made my day !

  555. Smith August 5th, 2014 3:58 pm

    I need help from you. I have Apple iBook G4. I wanted to install fresh copy of Windows 7 but even it failed to Boot from Cd rom. I also tried to us it as it’s but even i failed to install browser like “mozila, opera”. If i download it, there is no any way to install it.

    I request help for me to install Windows iam used to know instead of Mac OS X even my friends can’t us my iBook. I am waiting to read from you soon please.


  556. addl August 14th, 2014 7:18 am

    Thanks so much for this one!

  557. Levent September 18th, 2014 8:30 pm

    I wanna call you St. Moffat if I may :) You saved my day too!

  558. airborne November 28th, 2014 4:43 am

    aha! Best tip ever – Right-click to “Show package contents”

  559. Thanks a lot. It worked for me. December 3rd, 2014 2:51 am

    Thank you very much sir. It worked for me.. I can now use photon plus on mac.
    Thank you once again.

  560. […] eventually solved it by following Sam Moffatt’s instructions here, which involves downloading a dongle driver package from Three (UK) and drilling down into the […]

Leave a comment