58 Comments so far

1. pasamio March 23rd, 2011 10:19 pm

   I’m not sure why you’re getting that error, it could be a corrupt download which would cause it or that you’re not getting a download at all for some reason. This could be on networks where external traffic is blocked and requires you to go through a proxy or similar. I’m not entirely familiar with your hosting environment and can’t give you much more specific advice.

   Forum registration is offline until I can solve the spam problem, Google Account login should be working but might not register new users as a side effect of disabling registration in general (can’t remember how I coded that functionality). Once I work out the spam problem I’ll be back online.

2. Mike Samas April 7th, 2011 6:40 pm

   Hi Sam,

   When I try to install your extension through the extension manager I keep getting:

   JFile::read: Unable to open file: ‘C:\xampp\htdocs\mywebsite\tmp/gzip4d9d77ebe7726’
   Unable to read archive

   AND

   Warning: fopen(C:\xampp\htdocs\mywebsite\tmp/gzip4d9d77ebe7726) [function.fopen]: failed to open stream: No such file or directory in /home/myusername/public_html/libraries/joomla/filesystem/file.php on line 246

   unable to find install packages.

   Thanks for any help,

   Mike

3. Nicola Fleming April 15th, 2011 11:10 am

   Hi Sam,
   I am attempting to use the update manager with windows platform & plesk.

   FTP layer in global config is on.
   open basedir in PHP settings (Joomla admin backend) is /var/www/vhosts/mywebsite/httpdocs:/tmp

   path to temp folder in global config is /var/www/vhosts/mywebsite

   There is 700meg available diskspace.

   Error received is at step 2, after clicking on patch file. “Error: MD5 checksum does not match! Delete and redownload file.” is received on screen.

   If I download the update .gz file from joomla, then upload that file to httpdocs/tmp and select cache method, the MD error is not received, but there is a blank screen on the step3 page (I can tell it is step3 by the URL) but the upgrade doesn’t work. Version is still the same as original.

   Ideas?

4. Oliu Mayer July 1st, 2011 10:59 am

   ME TOO!
   I keep on getting this:
   http://www.mysite.com/administrator/index.php?option=com_jupdateman&task=step3

   and it’s just a blank page!. I am going from 1.5.12 to 1.5.23

5. Adamantus August 24th, 2011 11:37 pm

   I fixed this by looking in the Joomla directory under plugins. You may see that the directory is empty. Restore plugins from a recent backup and your problem will be fixed. I did a full problem description here. Users can upload there own fixes and discuss the problem also:

   http://www.fixilink.com/2104/

6. Azurelink November 19th, 2011 4:47 am

   Hi Sam,

   Just like Oliu Mayer above, I’m getting the blank white page during step 3 when trying to use the Update Manager to update from J! 1.5.23 to 1.5.25.

   Any thoughts as to why this is happening?

   The site I’m attempting to update is on a shared Network Solutions server. CURL is enabled. memory_limit = 64M, upload_max_filesize = 25M

   Thanks,
   Azurelink

7. Helen February 18th, 2012 8:49 pm

   We downloaded your updater as we don’t have enough knowledge to update manually ourselves.

   First of all in step 3 we were getting a message that it couldn’t write to certain files. We solved this by setting the permissions to 777 for those files.

   Now in step 3 we get the error mentioned about – unable to create destination.

   The solutions that worked for other people either don’t work for us, or we don’t understand what they are saying.

   Please help – we thought this was going to be the easy way to update from 1.5.15 to 1.5.25

8. pasamio February 19th, 2012 5:21 am

   Your tmp directory was set properly?

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