Comments on: Update Manager 1.5.1 Final Released!

By: pasamio

pasamio — Sat, 17 Jul 2010 01:50:10 +0000

So that problem is file permissions and I'm not entirely sure how you can fix that because it varies from server to server. If you don't have FTP mode enabled then this will likely fix the problem for you however if you have installed extensions in this mixed mode you're probably going to find that you'll want FTP mode to update the site and then disable it to return it to normal operation. Check with your hosting provider for more details or perhaps even switch providers to one where this won't be an issue (my personal recommendation is Rochen).

By: JenJ

JenJ — Fri, 16 Jul 2010 19:04:17 +0000

Hi -

I’ve been slowly resolving errors encountered with this, but finally hit a roadblock I don’t understand and can’t get past.
When running the updater, on the final screen, I get the error:

* Unable to write entry

Warning: file_put_contents(/home1/___site____/index2.php) [function.file-put-contents]: failed to open stream: Permission denied in /home1/___site____/libraries/joomla/filesystem/file.php on line 298

Failed to extract archive!

I’ve changed my configuration to all the various suggestions listed above, but each time I get a ‘failed to extract’ error. What’s the next step? Thanks!

Jen

By: Jason

Jason — Thu, 24 Jun 2010 15:22:09 +0000

I use update manager on about 20 sites. I never had a problem on any except with those hosted by a particular company. I get the chmod error and /tmp/jupdater.xml error and cannot even get passed step 1. I have checked for differences between the php.ini’s and there is no difference they are using identical setups but somehow one gives errors and the other doesn’t.

By: Bhupesh

Bhupesh — Mon, 10 May 2010 05:55:17 +0000

I was getting the same errors as “flasp” mentioned above. I uninstalled the update manager and reinstalled. I got as far as Step 3 – then I get an Error 500 – Internal server error message: An internal server error has occured!
Please try again later.

Any help would be appreciated.

By: Shane Longtin

Shane Longtin — Thu, 06 May 2010 13:15:47 +0000

I was having the same issue as EJSTark. After reading a few of the other comments related to FTP, I turned FTP off in Global Config, and the updater worked like a charm in cURL mode (didn’t try fopen). After the update, I just turned FTP back on.

By: Justin

Justin — Wed, 17 Mar 2010 15:01:14 +0000

I simply cannot get this to work with FTP enabled in the global configuration!

The tmp directory is correctly configured.

Simply nothing is written to the tmp directory – not jupgrader.xml, or the patch file – though the script does not return any errors and must assume they are downloading successfully.

Surely if FTP is enabled the script shouldn’t be writing directly to the tmp directory? The point of the FTP mode is to write files as the user and not the Apache process.

I just don’t see how this script can ever work with FTP enabled. Even if the jupgrader.xml was actually written to the tmp directory (I’ve emulated this) then it fails on ftpChmod’ing it because the file is owned by “nobody” (the Apache process” and not the FTP user and obviously doesn’t have permissions to the file!

By: flasp

flasp — Wed, 24 Feb 2010 12:23:50 +0000

Im having a lot of troubles with this.
After installing the updater I got a message sying that jupgrader was missing in the tmp-folder. Looking through the component-folder com_jupdateman I realized it was totally empty. I do not know how I could have a menu-item saying updatemanager.
I then extracted the files in the tar-file and uploaded them through ftp to the folder and uploaded the upgrade.xml-file that I found mentioned somewhere in this blog to my tmp-folder.
Now I get this message:
Fatal error: Call to a member function name() on a non-object in /hsphere/local/…EDITED…/cms/administrator/components/com_jupdateman/step1.php on line 54

Why am I having so many trouble with this….

By: pasamio

pasamio — Mon, 22 Feb 2010 04:25:49 +0000

A white screen sounds like you’re on PHP4, check that you’re on PHP5 and also if that doesn’t work bump up your error reporting (Global Config, Server tab IIRC) and see what message you get from there

By: J

Mon, 22 Feb 2010 02:32:05 +0000

Everytime I install the updater…it creates the folder, and lists it under components, but when I try to use it I get a white screen. Using my FTP the folder created during installation is empty. I have tried it about 20 times.

By: Paul

Paul — Mon, 15 Feb 2010 21:14:33 +0000

Came to this blog looking for a solution to the “Update file does not exist: /tmp/jupgrader.xml
Parsing XML Document Failed!”

My temp path was correct [as was a few others here]. So I tried turning off the “FTP Settings” in Global Config and the install worked.

By: Erik

Erik — Wed, 13 Jan 2010 12:42:53 +0000

This is a really great script! I didn’t think there was a script like this. Such a smart and simple extension, I’ll install it with every joomla site I develop in the future. cheers /E

By: Paul

Paul — Sun, 03 Jan 2010 17:35:46 +0000

in case this is helpful for anyone, I posted this on another thread too: I finally got this to work by doing the following:
1) This problem was on a LAMP with a PLESK control panel. In Joomla the path to the Temp-folder in the Global Config I defined as such:
/var/www/vhosts/domain.com/httpdocs/tmp
2) In /var/www/vhosts/domain.com/conf/vhost.conf I defined the following

php_admin_flag engine on
php_admin_value open_basedir none

Now if you go into your Joomla admin under PHP Settings you should see: Open basedir: None

I successfully used 1.5 extractor; fopen; Cached Update: No. If you have curl I see no reason this won’t work also.

By: Paul

Paul — Sat, 02 Jan 2010 11:23:28 +0000

Same problem with these errors. I’ve been trying for hours…

By: Dave Dorey

Dave Dorey — Wed, 09 Dec 2009 13:20:30 +0000

I’m having the same issue. I downloaded and manually installed the jupgrader.xml file from the link above which resolved the Update file does not exist: but am getting MD5 checksum errors now.

By: Michael Hill

Michael Hill — Mon, 30 Nov 2009 12:13:00 +0000

Hi, I am having this issue too and am really struggling to find the cause of it. I’ll keep an eye here too in case anyone comes up with a fix. Thanks in advance.

By: Renea Leathers

Renea Leathers — Fri, 27 Nov 2009 22:55:25 +0000

I am having the same issue, which Im guessing has something to do with file permissions. I am using the cached version of the updater. I have downloaded the XML file and the patch and put them both in the tmp directory. This is the error I get once the patching process starts….

* JFTP::write: Bad response
* Unable to write entry

Failed to extract archive!

tmp directory set correctly. File permissions on that directory are 777. FTP settings in Joomla are correct. Gonna do the upgrade manually now (cause I need to get it done) but I have a duplicate test environment available.

By: GJSchaller

GJSchaller — Mon, 12 Oct 2009 16:22:55 +0000

I’m running into the same issue – I verified the Temp directory is set correctly, and permissions on it were event set to 777, but it still could not seem to place the file into that directory. I’ll keep an eye on this thread, and if there’s anything I can do to help troubleshoot things, I will be glad to help.

By: Carl Beukes

Carl Beukes — Thu, 24 Sep 2009 07:52:47 +0000

Hi -
I have been reading the forums in search of an answer to my difficulties with getting the updater to work on the site I’m busy with. Joomla 1.5.14
I have tried to follow the advice given. I am not succeeding. Does anyone have another way – simple as possible – to help walk me through this? please?
I keep getting the following error message after clicking on the link:”download the update file >>>”

Warning: ftp_chmod() [function.ftp-chmod]: Could not change perms on /public_html//tmp/jupgrader.xml: No such file or directory in /home/helpingh/public_html/administrator/components/com_jupdateman/libraries/joomla/filesystem/helper.php on line 100

Update file does not exist: /home/helpingh/public_html/tmp/jupgrader.xml

Parsing XML Document Failed!

Forgive me if I am repeating the same question/problem.

By: EJStark

EJStark — Mon, 21 Sep 2009 15:06:38 +0000

Hope you enjoyed yourself while you were away. Any news on trying to use the updater. Surely I’m not the only person experiencing this problem.

By: pasamio

pasamio — Sat, 29 Aug 2009 04:15:28 +0000

Not yet, I’m catching up on everything after a bit of travel.